[Remote] Benefits Administrator
Note: The job is a remote job and is open to candidates in USA. Archetype Infrastructure Solutions is a growing insurance broker agency that manages health, dental, and vision benefits for a large employee group. They are seeking a highly organized, detail-oriented Benefits Administrator to run day-to-day benefits operations, including enrolling employees, maintaining eligibility, and processing changes.
Responsibilities
- Collect required employee and dependent information
- Enter new hire data into benefits platforms (Employee Navigator, Ease, etc.)
- Provide plan summaries, SBCs, and required notices
- Process medical, dental, and vision plan elections
- Submit enrollments and changes to insurance carriers
- Track enrollment confirmations and ID cards
- Maintain accurate employee eligibility and coverage status
- Process qualifying life events (marriage, birth, loss of coverage, etc.)
- Handle additions, terminations, and plan changes
- Update payroll deductions for benefits
- Respond to employee benefits questions via email and messaging
- Maintain organized digital records for compliance
- Reconcile monthly carrier billing statements
- Identify and correct premium discrepancies
- Coordinate with payroll to ensure deductions are accurate
- Submit forms, documents, and updates to carriers as needed
- Maintain enrollment documentation and audit trails
- Assist with ACA tracking and reporting
- Manage COBRA notifications (with third-party vendor)
- Ensure compliance with company policies and deadlines
- Support annual open enrollment and plan renewals
- Keep benefits platforms updated with correct plan information
- Upload new plan documents and SBCs
- Maintain census files and reports
- Assist with technology integration between benefits, HR, and payroll systems
Skills
- Strong administrative or HR/benefits operations experience
- Excellent written and verbal English communication
- Strong attention to detail and accuracy
- Ability to follow structured processes and meet deadlines
- Comfortable working U.S. business hours (at least 4–6 hours overlap)
- High-level computer literacy (Google Workspace, spreadsheets, data entry)
- Fast learner, reliable, and proactive
- Experience with benefits platforms (Employee Navigator, Ease, Rippling, Gusto, or similar)
- Experience working with U.S. insurance carriers (Aetna, BCBS, UHC, Cigna, Humana, Delta Dental, etc.)
- Prior HR Coordinator or Benefits Specialist experience
- Understanding of U.S. health insurance terminology
- Knowledge of payroll deduction workflows
Company Overview