[Remote] Backend Customer Success Engineer (Kotlin Ecosystem)
Note: The job is a remote job and is open to candidates in USA. JetBrains is a company passionate about creating effective developer tools. They are seeking a Customer Success Engineer to assist engineering teams in adopting Kotlin for backend applications, focusing on guiding migration and integration processes.
Responsibilities
- Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
- Proactively engage with organizations across different phases of their Kotlin adoption journey
- Develop and recommend high-level adoption strategies tailored to each organization’s context
- Identify and document blockers that hinder progress and propose ways to address them
- Establish and manage feedback loops with development teams to ensure continuous alignment and improvement
Skills
- Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
- Proven experience migrating Java backend codebases to Kotlin
- Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
- Solid understanding of build tools and project structuring, including Maven and Gradle
- Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
- Strong English communication skills, both written and spoken
- Ability to lead workshops, demos, talks, meetups, and other public-facing activities
- Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
- Ability to effectively communicate with engineers, tech leads, and business stakeholders
- Ability to design and guide Kotlin adoption strategies for backend applications
- Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)
Benefits
- This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
Company Overview