[Remote] Associate Director, Content Production

Note: The job is a remote job and is open to candidates in USA. Code for America is a nonprofit organization that aims to improve government services through technology. They are seeking an Associate Director, Content Production to create high-quality content across various formats, driving audience engagement and content strategy.

Responsibilities

• Conceive and produce content across multiple formats–video, written features, blog posts, case studies, reports, and podcast-style audio–often moving from idea to finished product with limited direction
• Write and edit compelling, audience-first copy that adapts in tone and depth across channels without losing the thread of our brand voice
• Shoot, edit, and deliver video content end-to-end, including graphics, captions, and platform-ready formatting
• Produce and edit audio content, including interviews, short-form storytelling, and episodic formats
• Manage and direct vendors as needed
• Hold a high creative bar across everything you make, and model that standard for others on the team
• Own and drive content strategy for key functional areas, translating organizational priorities into content plans that build audiences over time, not just inform them
• Champion a consistent pipeline of fresh ideas, new formats, unexpected angles, and emerging platforms — make the case for experimentation and create conditions for the team to try new things
• Identify timely hooks and opportunities to extend, repurpose, or reimagine existing content in ways that earn new attention
• Lead content calendar planning with ideas that are timely, mission-connected, and genuinely interesting to the people we want to reach
• Use performance data to continuously sharpen content and distribution decisions, and advocate for strategic improvements based on what you learn
• Anticipate shifts in audience behavior, platform dynamics, or organizational priorities and proactively adapt the content approach
• Oversee content publishing across web, blog, and email ensuring the calendar runs smoothly and stakeholders are aligned
• In collaboration with Marketing, build and send email campaigns, including copy, audience segmentation, and platform setup
• Ensure all content meets standards for brand voice, visual consistency, and accessibility — and establish or improve the processes that make this consistent at scale
• Partner closely with colleagues across MarComms, Philanthropy, Delivery, and Product to surface stories and translate complex work into content people want to engage with
• Interview staff, partners, and subject-matter experts to gather raw material for stories and campaigns
• Lead content projects end-to-end, including timelines, reviews, and approvals - resolving dependencies and keeping work moving across teams
• Serve as a strategic thought partner to cross-functional stakeholders, helping them understand content tradeoffs and make smarter decisions
• Partner with other content creators on the team to establish quality standards and workflows
• Includes contributing to annual planning, triannual reviews, OKRs, NCTs, and board reports as needed

Skills

• 8 + years of experience in content creation, digital media, journalism, marketing communications, or a related field, with a portfolio demonstrating range across formats and evidence of strategic ownership
• Operates with a high degree of autonomy — moves from concept to published product with minimal direction and sets the pace and quality standard for the team
• Strong video production skills, including shooting, editing, and post-production; proficiency in Adobe Creative Suite, particularly Premiere Pro or After Effects, is required
• Demonstrated experience producing or editing podcast or audio content
• Exceptional writing and editing skills with the ability to make complicated ideas feel simple without losing nuance, and to shift voice to fit the audience and channel
• Proficiency with CMS platforms, particularly WordPress
• Strategically uses AI content tools to accelerate production, improve team workflows, and champion new approaches — without sacrificing quality or authenticity
• A track record of growing audiences and using performance data to drive strategic decisions, not just report on them
• Strong project management skills with the ability to juggle multiple deadlines and stakeholders with confidence; experienced in navigating shifting priorities and helping others do the same
• In collaboration with functional areas, translates organizational priorities into content plans
• Experience mentoring junior team members and cross-functional peers, establishing quality standards, workflows, or patterns that others can follow and build on
• Curiosity about emerging AI tools and a commitment to using them ethically and effectively
• A deep commitment to Code for America's mission of making government services work well for the people who need them most
• Experience with nonprofit, civic tech, or mission-driven environments
• Familiarity with analytics tools such as Google Analytics or native social analytics, and comfort with A/B testing
• Understanding of accessibility best practices for digital content
• Familiarity with email marketing platforms such as Mailchimp, HubSpot, or Campaign Monitor

Benefits

• Leadership and teammates who share a strong work ethic and values, and who respect and care for one another
• A collaborative, cross-functional, hardworking, and joyful environment
• Laptop provided
• A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy
• Cell phone and/or internet reimbursement of $50 per month
• $500 annual (per calendar year) stipend towards professional development; prorated at time of hire
• Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000
• Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth
• Employees receive a 100% employer match on the first 3% of contributions.
• Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%
• At least one no cost health insurance option for full-time employees for employee-only coverage
• A minimum of 80% of the cost of dependent coverage
• Code for America employees may work remotely across the US
• Code for America employees main residence must be within the US
• Full-time employees work 40 hours per week, Monday - Friday
• Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours
• Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
• Paid sick time; up to 96 hours annually
• 17 weeks of paid parental and family leave
• 3 weeks of paid sabbatical after 5 years of service

Company Overview