[Remote] AMS Consultant-Payroll

Note: The job is a remote job and is open to candidates in USA. Three Link Solutions is a company that partners with clients to optimize their Workday environments. The AMS Consultant role focuses on providing functional support and optimization for Workday HCM, Payroll, Absence, Time Tracking, and Financials, while managing client relationships and ensuring high-quality service.

Responsibilities

• Provide ongoing functional support for Workday HCM, Payroll, Absence, Time Tracking, and Financials across multiple client environments, including troubleshooting, configuration changes, and issue resolution
• Serve as the primary point of contact for assigned clients, helping them understand system capabilities, navigate business process configurations, and adopt best practices
• Manage your own workload and client priorities independently, ensuring work is completed within agreed service levels and client expectations are consistently met
• Investigate and resolve production issues by performing root cause analysis, testing configuration updates, and coordinating with internal teams as needed
• Support Workday release management by reviewing tenant updates, assessing impact on client configurations, and recommending adjustments
• Create and maintain documentation, job aids, and reporting to improve client self-sufficiency and operational visibility
• Contribute to team knowledge sharing and mentor junior consultants, helping build collective expertise across Workday modules
• Communicate proactively with clients and stakeholders, providing clear status updates, managing expectations, and surfacing opportunities to improve their Workday experience

Skills

• 4+ years of experience supporting Workday in a post-go-live, managed services, or consulting capacity
• Strong functional knowledge Workday Payroll
• Demonstrated ability to configure and troubleshoot Workday business processes, security, calculated fields, and condition rules
• Experience working directly with clients to gather requirements, explain system behavior, and recommend solutions
• Experience in of one or more of the following Workday modules: Core HCM, Absence Management, Time Tracking, Benefits, or Core Financials
• Strong problem-solving and analytical skills with the ability to work through complex, cross-module issues
• Proven ability to manage multiple client priorities and deadlines simultaneously, without losing quality or responsiveness - this is not a role where work lands in a queue and waits. It moves, and so do you
• Active Workday certification(s) in Payroll, Absence, Time Tracking, Core HCM, Benefits, or Core Financials
• Experience with Workday reporting, calculated fields, and dashboards to support operational decision-making
• Prior experience in a consulting firm, managed services organization, or Workday partner environment
• Familiarity with Workday release cycles, tenant management, and SaaS operational best practices
• Comfort with ambiguity and a track record of figuring things out - whether that means digging into documentation, leaning on your team, or testing until you find the answer

Company Overview