[Remote] AI Workflow Engineer

Note: The job is a remote job and is open to candidates in USA. Serotonin is a leading go-to-market firm for transformative technologies, specializing in marketing, strategy, and legal services. The AI Workflow Engineer role focuses on enhancing marketing operations through AI-powered workflows and systems, collaborating with various marketing teams to identify and resolve bottlenecks and improve efficiency.

Responsibilities

• Diagnose Bottlenecks - spend real time with our different core marketing teams before touching any tooling. Interview team members, map how work actually moves, and identify where things slow down or break
• Design & Build for Multiple Teams - build the workflow systems to solve them. That means AI-powered workflows, content and campaign pipelines, and no-code automations that connect into the tools teams already use: HubSpot, Notion, Slack, various native social platforms
• Workforce Adoption - You will own the operational backbone that makes AI adoption stick across a 90-person global team: prompt libraries, SOPs, workflow playbooks. You will be responsible for leveling up the AI proficiency across the team
• Maintain & Scale - Work directly with internal & external client teams to diagnose GTM bottlenecks and build AI-assisted solutions, from content at scale to campaign automation to research synthesis
• Upleveling - Evaluate, test, and onboard tools as the landscape shifts. Define how we measure impact: time saved, output quality, client adoption, etc and build reports around what is working and what isn't

Skills

• Strong prompt engineering across the major LLMs
• Hands-on experience with workflow automation tools like Make, Zapier, or n8n in a real production context
• Comfort with APIs and JSON to connect things when there's no native integration
• Understanding of how a marketing team operates at the foundational level, in regards to how the PR, content, growth, and social teams actually function day to day
• Knowledge of the difference between a campaign brief and a distribution workflow
• Ability to interview the full team before proposing a solution
• Ability to map a workflow end to end after a few conversations
• Ability to build something for the content team while considering how the PR team will use a version of it next month
• Crypto or Crypto marketing experience

Benefits

• Competitive Salary
• Health Insurance (US Only)
• 401(k) (US Only)
• Remote Work Environment
• Parental Leave

Company Overview

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