[Remote] Administrative Assistant — Operations & Project Support (Hybrid - Chicago, IL)

Note: The job is a remote job and is open to candidates in USA. Allstate is a company that protects families and their belongings from life’s uncertainties. The Administrative Assistant — Operations & Project Support role provides high-level administrative and operational support to leaders and team members within Law & Regulation, ensuring efficient execution of daily business activities.

Responsibilities

• Provide comprehensive administrative support to leaders and team members within an assigned Law & Regulation functional area
• Manage complex calendars, coordinate meetings and events, reserve conference space, and oversee meeting logistics for both virtual and in-person engagements
• Coordinate travel arrangements and prepare expense reports, invoices, and related documentation in accordance with company policies and budget guidelines
• Manage and prioritize incoming communications, including calls, emails, mail, and shared mailbox inquiries, ensuring timely and appropriate follow-up
• Draft, edit, proofread, and format correspondence, reports, presentations, and other business documents
• Prepare meeting agendas, organize meeting materials, capture notes as needed, and track action items through completion
• Maintain organized records, files, and documentation while responding to a variety of administrative requests
• Support the day-to-day operational needs of an assigned functional area within Law & Regulation
• Gather, organize, and maintain information, data, and supporting materials for presentations, leadership updates, reports, and departmental communications
• Monitor shared mailboxes, triage requests, route inquiries to appropriate stakeholders, and assist in preparing responses to routine inquiries
• Support matter management and document management processes, including intake coordination, document tracking, file organization, vendor billing, and collaboration with internal business partners
• Assist with onboarding and team integration activities by helping new team members navigate department resources, processes, and tools
• Project and program coordination
• Contribute to special assignments, operational initiatives, and departmental projects as needed

Skills

• Bachelor's degree or equivalent experience
• 4 or more years of administrative support experience
• Experience supporting senior leaders, legal, compliance, operations, or other corporate functions
• Ability to work from the Chicago office as business needs require
• Proficiency in MS Office Suite: Microsoft Outlook, Word, Excel, PowerPoint, MS Teams, Share-point and other business applications
• Demonstrated administrative, organizational, and office management expertise
• Strong calendar management and meeting coordination skills
• Excellent written, verbal, and interpersonal communication abilities
• Exceptional attention to detail, including document preparation, proofreading, and formatting
• Strong planning, prioritization, and time-management skills with the ability to manage multiple competing demands
• Ability to manage highly confidential and sensitive information with discretion and professionalism
• Strong problem-solving skills, initiative, and commitment to follow-through
• Ability to collaborate effectively across a matrixed organization and establish productive working relationships at all levels
• Comfortable supporting both routine administrative activities and project-related work
• Experience coordinating travel arrangements and processing expenses

Benefits

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

Company Overview