[Remote] Administrative and Social Media Virtual Assistant (AU Dayshift, WFH Philippines \- Law Firm)

Note: The job is a remote job and is open to candidates in USA. GetMyCourse is a law firm seeking an organized and proactive Administrative and Social Media Virtual Assistant to support their day-to-day operations and digital presence. The role involves providing administrative support, managing communications, and assisting with social media campaigns to ensure the firm operates efficiently and maintains a professional online visibility.

Responsibilities

• Provide administrative support to the team, including scheduling, calendar coordination, presentation preparation, meeting organization, note-taking and document summaries
• Monitor, organize and prioritize emails, tasks and service enquiries
• Prepare communications including memos, emails, invoices, reports and other correspondence
• Maintain files, folders, records and document registers in a clear and consistent manner
• Conduct online research to locate and verify contact information, including phone numbers, email addresses and stakeholder details
• Update spreadsheets and databases, ensuring information is current, accurate and consistently formatted
• Respond to routine enquiries and escalate matters that require professional or management attention
• Assist with general office support, document preparation and ad hoc administrative tasks
• Create, schedule and assist with social media campaigns across platforms such as LinkedIn, Facebook and Instagram, consistent with the firm’s brand, tone and professional standards
• Maintain or update client, business or professional profiles as directed
• Work with internal team members to develop relevant, accurate and engaging content for posts, campaigns and updates
• Monitor online conversations relevant to the firm, services, industry and professional reputation
• Track campaign performance and report key metrics such as reach, engagement, impressions, enquiries and leads generated
• Maintain organized content calendars, asset folders and campaign records
• Communicate professionally with key stakeholders, service users, families, staff, advocates, suppliers and other contacts as required
• Use clear written communication and appropriate escalation where enquiries are sensitive, urgent or outside delegated authority
• Maintain confidentiality and discretion when handling internal, client or stakeholder information

Skills

• Previous experience in an administrative, virtual assistant, social media or communications support role is REQUIRED
• Excellent written and verbal communication skills
• Strong organizational skills and ability to manage multiple tasks accurately
• Proficiency in Microsoft Office, including Word, Excel and PowerPoint; familiarity with Google Workspace is also desirable
• Familiarity with social media platforms and social media management tools
• Ability to create clear, engaging and professional content
• Strong attention to detail when maintaining records, spreadsheets and contact lists
• Ability to work independently, meet deadlines and seek clarification when necessary
• Sound judgment, confidentiality and professionalism
• Experience supporting a law firm, professional services firm, regulated business or client-facing service provider
• Experience with Canva, Meta Business Suite, LinkedIn, scheduling tools, email marketing platforms or CRM systems
• Basic understanding of brand consistency, tone of voice and reputational risk in online communications
• Experience preparing short reports, summaries, minutes or stakeholder updates

Company Overview