[Remote] Accounts Receivable Specialist

Note: The job is a remote job and is open to candidates in USA. EMS Management & Consultants, Inc. is seeking an Accounts Receivable Specialist to manage payment reconciliations and client reporting. The role involves establishing payment remittance access, coordinating with payment teams, and ensuring accuracy in payment processing.

Responsibilities

• Establish web site for yourself and other access to obtain payment remittances
• Provide client specific instructions on payment posting requirements to the Payment Posting Teams
• Reconcile payments received to payments posted providing detailed explanations for any payments which are unable to be posted
• Identify the root cause of any missing remittance and establishing best practices to prevent future misses
• Quality audit payment posting and provide feedback when required
• Respond to customer email and phone inquiries in a prompt and professional manner
• Create and send client specific reports via a secured FTP, internal automation and email transmission
• Continuous inner and external team collaboration and support to ensure client specific deadlines and accuracy requirements are achieved or exceeded
• Coordinate training needs with direct manager to ensure optimal productivity
• Maintain continuous focus on improving processes within the parameters of existing practices and procedures with an attitude of continuous improvement
• Mandatory attendance (excluding unforeseen emergencies) the first 4 business days of the month
• Process or opt out of credit card payments
• Create job aids for undocumented processes and update current job aids as needed
• Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations
• Assist with special projects or other necessary tasks as assigned by leadership
• Maintain and foster business relationships
• Follow all HIPAA and PCI compliance guidelines at all times

Skills

• High School Diploma
• 1-2 Yrs. of business office experience dealing in payment transactions, reconciliation or payment posting
• Demonstrated proficiency in Microsoft Excel, including the ability to create accurate, working spreadsheets
• Strong sense of confidentiality and professionalism with information related to company and/or client operations
• Highly motivated, proactive and organized with ability to manage time, prioritize work, and manage projects effectively
• Strong verbal, written, and interpersonal communication skills
• Must be able to work well under pressure and manage multiple demands at one time
• Ability to function well within a cross-functional team setting and independently
• Strong attention to detail and organization
• Willing and able to adapt to changes in the work environment, procedures, priorities and job duties
• Prior experience in medical billing and payment research
• Prior experience in payment handling and reconciliation
• Knowledge of insurance payers and clearinghouses

Benefits

• Individuals in this role are eligible to participate in a discretionary bonus plan
• A comprehensive benefit package, including a retirement plan, health coverage, paid time off and other benefits provided in accordance with applicable law

Company Overview