[Remote] Account Manager I
Note: The job is a remote job and is open to candidates in USA. InComm Payments is a pioneer in the payment industry with over 30 years of experience and a global presence. The Account Manager I is responsible for supporting implementation and revenue growth activities while managing a small book of business and providing assistance to senior management in the healthcare sector.
Responsibilities
- Coordination of member facing materials, design process and set up
- Communicating with cross-functional teams
- Supporting multiple projects simultaneously
- Aid in creating process documentation
- Manage client-specific ad hoc reports, data requests, and operations processes
- Responsible for follow-up of client support tickets and ensuring that SLAs are met
- Interface with App Support, Operations, and client on client-specific operational issues
- Assist with managing the benefit transition process
- Other Business and Administrative support as needed
Skills
- 0-2 years of experience in the field as sales or business development or in a related area to healthcare or healthcare payers
- Experience working with cross-functional teams
- Excellent project management and time management skills
- Ability to take on special projects while managing day to day workload
- Excellent communication and presentation skills, and ability to write in a clear and concise manner
- Well-developed interpersonal skills. Ability to get along with diverse personalities
- Strong Microsoft Office skills, excellent Microsoft Excel skills
- Self-starter able to work well independently
- Passion for creating partnerships
- Creative thinking and problem-solving skills to determine the best path forward in an environment where multiple solutions are possible
Benefits
- Employee Referral Bonus Program - Tier II
Company Overview