[Remote] Account Manager – Encaps and Inclusions

Note: The job is a remote job and is open to candidates in USA. Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet. The Account Manager, Encaps and Inclusions, is responsible for driving revenue growth and expanding product penetration within the Midwest territory, while developing territory strategies that deliver profitable growth.

Responsibilities

• Manage and grow direct accounts and prospects within the assigned territory
• Set and achieve clear sales goals, including call activity, reporting discipline, prospecting, and new account development
• Manage day-to-day sales activities in alignment with business unit priorities and growth objectives
• Drive category growth by developing and executing sales strategies across targeted bakery and meat segments
• Leverage available tools and professional networks to identify and convert new prospects
• Use market intelligence to anticipate customer needs and partner with Marketing, Product Development, and cross-functional teams to deliver innovative, value-driven solutions
• Align territory plans with long-term growth objectives and relevant market trends
• Lead strategic account engagement across the territory by building executive-level relationships and positioning Balchem solutions across retail branded, co-packer, private label, QSR, and industrial channels
• Identify customer needs and collaborate with Marketing, Product Development, and internal partners to deliver marketable solutions aligned with customer priorities
• Bring curiosity and innovation to the role by proactively identifying market-focused opportunities that strengthen Balchem’s competitive position
• Plan, schedule, conduct, and document regular sales calls in Salesforce.com in a timely manner
• Coordinate sales efforts to support customer service, customer relations, and administrative needs; investigate customer concerns and ensure timely, effective resolution; respond to requests for samples, technical data, product support, and application guidance

Skills

• 5-7 years of experience in B2B food ingredient sales
• Demonstrated proactive, growth-oriented mindset with proven ability to identify new business opportunities and expand market presence
• Strategic thinking and entrepreneurial approach to shaping business development initiatives and long-term growth strategies
• Expertise in consultative, solutions-driven selling and stakeholder influence across organizational levels
• Strong commercial acumen, negotiation skills, and executive presence, with the ability to lead cross-functional teams through influence
• Proven track record of winning complex commercial opportunities and growing strategic accounts
• Bachelor's degree required; Bakery industry experience is required
• Travel approximately 50% for customer visits, trade shows, and plant tours
• Experience in bakery or meat operations or engineering
• Preferred fields include Food Science, Chemistry, Marketing, Management, or related disciplines

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