[Remote] Account Manager Business Development Representative
Note: The job is a remote job and is open to candidates in USA. Bloomerang is a company that champions the power and potential of nonprofits through their giving platform and support. The Account Manager Business Development Representative plays a critical role in generating new business opportunities by identifying and qualifying potential upsell opportunities for nonprofit customers, while also supporting the account management team.
Responsibilities
- Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. Quickly articulate value to busy decision-makers
- Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates
- Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers
- Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings
- Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates
- Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate, contributing to Bloomergang's overall success
- Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, keeping a record of all interactions and progress to ensure a seamless handoff
Skills
- 1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS sales
- A passion for helping nonprofits and a desire to understand their challenges
- A self-starter mentality with the ability to adapt and push yourself every day without relying on warm leads
- Resilience and persistence—ability to overcome rejection and use it as a learning opportunity
- Strong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitation
- A curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challenges
- Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission
- Familiarity with Salesforce, Outreach, Chilipiper is a plus
Benefits
- Health, vision, and dental insurance options
- HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere
- 20 PTO days
- 3 flex days
- 4 optional volunteer days
- 12 paid holidays
- Paid parental leave
- 401k match to help invest in your future
- Everything you need to be successful, shipped right to your door
Company Overview