[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Demant is a leader in high-performance hearing solutions, and they are seeking an Account Manager to drive sales activities and commercial growth for Bernafon hearing solutions. The role involves building relationships, managing sales performance, and providing training to optimize market share and brand adoption.

Responsibilities

• Drive Regional Revenue: Meet and exceed all unit sales goals, revenue projections, and strategic Key Performance Indicators (KPIs) set by executive leadership
• Performance Analysis: Routinely analyze sales reports and territory data to uncover performance gaps, project future volume, and implement tactical action plans
• Operational Cycle: Execute an efficient travel calendar of minimum 1 visit every quarter per Sam’s Club in region to maintain high-visibility market coverage
• Competitor Mitigation: Continually assess localized market conditions to determine customer needs, proactively neutralizing competitive threats within the territory
• Sam’s Club Engagement: Establish trusted, sustainable relationships with in-club professionals (Audiologists and Hearing Instrument Specialists) to encourage brand loyalty and clinical confidence
• Nations Hearing Collaboration: Build strong networks with Nations Hearing regional personnel, field coordinators, trainers and operational management to align local strategies and maximize referred patient traffic
• Warehouse-Level Support: Nurture professional ties with Sam’s Club Warehouse Personnel and regional staff to integrate Bernafon seamlessly into general club operations
• Audiological Training: Educate and train in-club fitters on Bernafon product portfolios, hardware mechanics, and proprietary fitting software to support an excellent patient experience
• Educational Seminars: Design and deliver dynamic, motivating audiological workshops and seminars to audiences ranging from individual specialists up to potential large regional meetings
• CEU Management: Collaborate with the clinical training department to facilitate continuous education unit (CEU) certifications for regional training attendees
• Prepare and submit thorough field activity summaries, sales forecasts, and market-trend logs directly to the National Sales Manager
• Salesforce/CRM Management: Maintain accurate, up-to-date documentation of all account interactions, contacts, and milestones in the company CRM system daily

Skills

• Bachelor's degree or active Hearing Instrument Specialist (HIS) certification
• Minimum of three (3) years of successful sales experience withing the hearing aid industry, medical device sector or related healthcare business
• Strong audiological or technical background with proven expertise in related software configurations and patient facilitation strategies
• Advanced skills in PowerPoint and Excel
• Professional familiarity with modern CRM and enterprise tools

Benefits

• Paid time off and company holidays
• Medical, Dental, Vision
• HSA/FSA options
• TeleHealth options
• 401k with company match
• Employee and family hearing aid discount program

Company Overview