[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. TestEquity LLC is seeking an Account Manager to assist in managing the day-to-day functions of the AR department. The role involves overseeing invoicing, collections, and cash application activities while improving cash flow through diligent monitoring of customer accounts.

Responsibilities

• Manage and streamline the accounts receivable process, including invoicing, payment collections, and cash applications
• Oversee the accurate and timely application of incoming payments to customer accounts
• Reconcile discrepancies and work with the accounting team to resolve payment-related issues
• Monitor aging reports and follow up on overdue accounts
• Effectively implement credit and collection policies and procedures to minimize delinquencies and improve cash flow
• Work with internal departments to quickly address customer queries/concerns and resolve all outstanding Accounts Receivable issues and disputes
• Assist in researching and handling more complicated transactions and problems
• Review and analyze new customer credit applications and conduct credit checks to assess creditworthiness and determine appropriate credit limits
• Regularly review credit limits on all current customer accounts to determine if adjustments should be made
• Work with management to review credit worthiness decisions on marginal credit approvals and slow paying accounts
• Work with internal departments and customers to resolve hold/release sales orders in accordance with internal policies
• Supervise and provide guidance to the accounts receivable clerk, assisting in prioritizing work and ensuring proper training on policies and procedures
• Ensure work is accurate and is being processed in a timely manner
• Work with Director of Finance to set performance goals, conduct performance evaluations, and promote professional development of AR Clerk
• Foster a collaborative and positive work environment within the AR department
• Create, implement and maintain all AR related policies and procedures
• Identify areas for improvement and propose new concepts and processes
• Establish and maintain strong relationships with customers, responding to inquiries and providing exceptional customer service
• Stay up-to-date with best practices, and requirements related to accounts receivable management
• Compile data and prepare reports and analysis on accounts receivable activities, including collection performance and aging reports
• Help the accounting team achieve higher KPIs
• Special projects and tasks as directed
• Indirectly responsible for product quality
• Other duties as assigned

Skills

• Bachelor's degree
• 5+ years of experience in accounts receivable, preferably in a supervisory or managerial role
• Strong knowledge of accounts receivable principles, practices, and procedures
• Intermediate to advanced Microsoft Excel and Word skills
• Excellent analytical, qualitative, and problem-solving skills, with a keen attention to detail and accuracy
• Ability to work in fast-paced environment and under pressure
• Excellent written and verbal communication skills
• Strong leadership and organizational abilities, with the capacity to motivate and inspire others to achieve goals
• Self-motivated, goal-oriented, team player
• Prolonged periods of sitting at a desk and working on a computer
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas

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