[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. MotivHealth is a growing health insurance and benefit administration company that takes an innovative approach to creating and administering customized insurance plans. They are seeking an Account Manager who will be responsible for managing and growing strategic employer relationships, driving client satisfaction, and ensuring the successful execution of customized benefit solutions.

Responsibilities

• Serve as the primary point of contact for assigned self-funded employer groups and broker partners
• Build and maintain strong, long-term relationships with decision-makers and key stakeholders
• Act as a trusted advisor by providing strategic guidance on benefit plan performance and cost-containment opportunities
• Oversee the administration of self-funded plans, ensuring compliance with ERISA, HIPAA, ACA, and other regulatory requirements
• Analyze claims data, utilization trends, and reporting to develop actionable recommendations for clients
• Collaborate with underwriting, clinical, and compliance teams to optimize plan design and manage risk for client renewals
• Identify opportunities for cross-selling and upselling additional products and services
• Support the development and delivery of client presentations to secure new business and retain existing accounts
• Partner with broker networks to enhance market reach and generate growth
• Drive annual plan reviews and renewal processes, ensuring proactive preparation and timely execution
• Lead client strategy meetings, presenting financial reports, trend analyses, and innovative cost-saving solutions
• Maintain accountability for client satisfaction scores and retention metrics

Skills

• 3+ years of Account Management experience with a focus on level-funded, self-funded third-party benefit plan administration, stop-loss carriers, PBMs, and wellness program vendors
• Proven history of managing medium to large employer groups
• Strong relationships with national and regional broker networks
• Familiarity with claims analysis, healthcare trend reporting, and performance metrics
• Strong negotiation, presentation, and consultative sales skills
• Excellent written and verbal communication skills
• Experience with Salesforce CRM (nice to have)
• Bachelor's degree in business, healthcare administration, communications, marketing, or related field (nice to have)

Benefits

• Competitive salary + quarterly commission plan + annual bonus opportunity
• Affordable health, vision, and dental insurance for you and your family
• Company contributes up to $2,300 to Health Savings Account annually
• Wellness program that contributes additional money towards your HSA
• Automatic 3% contribution into retirement plan
• Career development and growth opportunities
• Flexible time off policy with 10 paid holidays

Company Overview