[Remote] Account Executive
Note: The job is a remote job and is open to candidates in USA. Daybreak is a Direct-to-Consumer Sleep Apnea company committed to helping individuals improve their sleep health. The Account Executive will engage with inbound leads, effectively communicate product benefits, convert leads into sales, and ensure high levels of customer satisfaction.
Responsibilities
- Warm Lead Engagement: Initiate and maintain contact with hot leads through a combination of texts, calls, and emails to understand their needs and effectively present product solutions
- Product Knowledge: Develop an in-depth understanding of our MAD devices, their features, benefits, and applications to effectively communicate their value proposition
- Sales Conversion: Employ persuasive sales techniques to convert leads into customers, meeting or exceeding sales targets and KPIs
- Relationship Building: Foster strong, long-term relationships with customers by providing personalized service and ongoing support
- CRM Management: Utilize CRM software to track lead interactions, update customer information, and ensure accurate sales records
- Market Insights: Stay informed about industry trends, competitor activities, and customer feedback to provide insights for product development and sales strategy
Skills
- At least 0-2 years of experience in sales, marketing, or business development (internships or entry-level roles may be considered)
- Self-motivated and results-driven with a strong desire to meet or exceed targets
- Able to handle rejection and persevere, continuing to pursue opportunities
- Adaptable and able to manage time effectively in a fast-paced environment
- Customer-centric with strong focus on understanding customer needs and delivering exceptional service
- Excellent written and verbal communication skills
- Bachelor's degree
Company Overview