[Remote] Acccounting Operations Specialist - HOA Specialty

Note: The job is a remote job and is open to candidates in USA. Enumerate is a company focused on homeowner financial operations and community management. The Accounting Operations Specialist is responsible for supporting various financial processes, acting as a liaison among homeowners, management companies, and banks to ensure accurate handling of financial matters.

Responsibilities

• Process Special Assessment (SA) payoff requests and homeowner payoff inquiries
• Prepare and manage homeowner statements, including Special Assessment billing statements
• Review and process homeowner change of ownership documentation
• Maintain and update homeowner account records within internal systems
• Create and maintain homeowner charge tables and assessment structures
• Coordinate coupon ordering and homeowner payment materials
• Manage homeowner collections processes, including late fees and delinquency tracking
• Apply and release legal status holds in accordance with company policies and governing documents
• Coordinate with management companies, attorneys, and internal teams regarding collection matters
• Support compliance with community governing documents and financial procedures
• Process estoppel requests within required timelines
• Review resale-related emails and documentation requests
• Complete lender and title company questionnaires
• Coordinate with title companies, lenders, homeowners, and management teams during ownership transfers
• Coordinate bank scanner requests and related banking setup activities
• Support banking and treasury-related administrative requests
• Assist with homeowner payment processing inquiries and banking coordination
• Assist with 1099 preparation and related documentation
• Support sales tax administration and reporting processes
• Maintain accurate records for audit and compliance purposes
• Monitor and review Asana tasks to ensure timely completion and follow-up
• Escalate unresolved issues or time-sensitive matters appropriately
• Maintain detailed documentation and communication records
• Collaborate cross-functionally with accounting, relationship managers, customer support, and operations teams

Skills

• Strong organizational and time management skills
• High attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines simultaneously
• Proficiency with Microsoft Office Suite and task management systems
• Customer service-oriented mindset with strong problem-solving abilities
• 2+ years of administrative, accounting support, HOA/community management, banking, or financial operations experience
• Experience with HOA/accounting software platforms

Company Overview