Regional Sales Operations Leader - North

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Sales Excellence Leader __ Your role and responsibilities: The North Regional Sales Operations Leader plays a fundamental role in achieving our ambitious order, growth and diversification objectives. This position requires the ability to lead a Regional sales support team and work in partnership with the local Districts. You will be responsible to set team goals and expectations, establish a vision for your Organization, enable & optimize success of each team member and define clear KPI’s to improve effectiveness & productivity of the Sales Support Organization. You must be comfortable multitasking and interacting directly with Sales Leaders, functional team members & ABB Customers. You will be expected to build solid relationships inside and outside of the Commercial Organization to ensure execution, e.g., Operations, Customer Service, and Sales Managers. A certain level of technical knowledge of electrical products and services will be expected. An ability to learn tools, systems & processes quickly and think creatively will be necessary to add value to customers and to your team. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence in responding. While this is a remote position, successful candidates will be located in the North Territory: OH, PA, WV, IN, MI, VA, NC, SC, MD, DC, DE, NH, RI, NY, NJ, MA, CT, ME. This role is contributing to the Electrification Division in the United States. You will be mainly accountable for: Sales Team Leadership — Build, coach, and develop a high‑performing sales support team with clear KPIs, balanced workloads, and continuous skill growth. Operational Excellence — Own and optimize end‑to‑end sales processes, removing bottlenecks, reducing cycle times, and driving productivity across inside and outside sales. Digital Sales Enablement — Identify and implement digital tools (CRM, CPQ, analytics) that automate tasks, enhance responsiveness, and enable data‑driven decision making. Cross‑Functional Partnership — Collaborate with Regional Sales VPs and District Managers to support operational rhythms, accelerate business growth, and strengthen organizational effectiveness. Qualifications for the role: Bachelor's Degree from an accredited university or college (preferred) or equivalent experience and 10+ years of sales and/or commercial Organization, sales support, and/or post-sales order execution experience in the electrical industry. Managerial experience leading team members preferred. General knowledge of power transmission & distribution products/systems preferred. Previous experience with business-to-business customer support preferred. Candidates must already have work authorization that would permit them to work for ABB in the US. Possess an enhanced knowledge of SFDC, SAP, Empower and relevant systems You are passionate about solving customer problems, and resolving issues Ability to travel up to 20% as needed based on employee recommendations Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us ABB is a global technology leader driving sustainable and efficient solutions in electrification and automation. With a strong commitment to innovation, ABB is accelerating industrial transformation worldwide. The United States is a key market for ABB, where it has significantly expanded its operations through strategic acquisitions and investments. Employing thousands across the nation, ABB's U.S. footprint is marked by a history of technological breakthroughs and industry firsts. ABB's Electrical Protection, Distribution & Control products include medium and low voltage switchgear, grid hardware, protection and control relays, switchboards, power and lighting panelboards, busway, medium and low voltage circuit breakers, motor and lighting controls, load centers, metering, energy monitoring & control, DIN rail products, dry type transformers and more. Why ABB? What's in it for you: We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D – 100% employee paid up to maximums Short Term Disability – up to 26 weeks – Company paid Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave – up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus. MyBenefitsABB.com Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.