Purchasing Team Lead

Upstream Rehabilitation is looking for a Purchasing Team Lead to join our team! Purchasing Team Lead Location Type: Remote (Must Reside in the United States) Build Your Career with Us! Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role: Join the Upstream Rehabilitation team where your work makes a real impact! As a Purchasing Team Lead, you will play a key role in ensuring smooth, accurate and timely purchasing operations. You'll collaborate closely with internal partners and vendors while upholding Upstream's mission, vision, and values. What You'll Do:

• Process orders timely while obtaining proper approvals.
• Address vendor issues and provide timely resolutions and/or potential solutions.
• Reconcile purchase orders.
• Support co-workers with various customer service issues.
• Provide excellent service to co-workers, customers and vendors.
• Respond to email and phone calls within set timelines and with appropriate level of information.
• Other projects and duties as assigned.

Who You Are:

• Associates degree in Business Management, Accounting, or a related field.
• 3+ years of progressive experience in Purchasing or Customer Service in a high-volume environment.
• Strong working knowledge of purchasing processes, including vendor negotiation, order placement, purchase order reconciliation and issue resolution.
• Recognized for your ability to lead through expertise, influence, and sound judgement rather than formal authority.
• Provide ability to operate effectively in a fast paced, high-volume purchasing environment while maintaining accuracy and attention to detail.
• Professional, customer-focused approach when working with internal partners, customers, and vendors.
• Comfortable negotiating pricing and terms in alignment with organizational policies and business needs.
• Excellent written and verbal communication skills, with the ability to explain processes and recommendations to a diverse audience.
• Strong time management and organizational skills, with the ability to prioritize and work independently while contributing to a collaborative team.
• Proficient in Microsoft Office Suite or comparable business software systems.

Nice to Haves:

• Experience supporting purchasing or operations within a healthcare or highly regulated environment.
• Familiarity with Microsoft Dynamics Accounting Software.

Why You'll Love Working Here

• The chance to directly shape our organization's growth by hiring the talent that drives our mission.
• Opportunities to stretch your skills—whether you're building pipelines, designing sourcing strategies, or advising leadership.
• A collaborative team environment where your ideas are valued.
• Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings:

• Annual paid Charity Day to give back to a cause meaningful to you
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Supportive team and leadership invested in your success

A Better Place to Build Your Career Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities. Our corporate teams are critical to Upstream's success—and to the culture that makes this a great place to work. You'll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact. Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM #LI-Remote Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.