Promo Operations Associate (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies. We are seeking a Promo Operations Associate on a contract basis to help support our Customer's business needs. This role is 100% remote.

Responsibilities

• Build and manage rapid-turn promotional campaigns for enterprise and midmarket partners
• Support QA processes and monitor live campaigns to ensure performance and accuracy
• Partner with account teams to execute campaigns effectively and meet expectations
• Navigate and operate across campaign management platforms, including new and legacy systems
• Use SQL to extract, analyze, and interpret data for campaign performance tracking
• Support data entry and migration efforts related to Ads Manager adoption
• Collaborate with product and engineering teams to improve campaign tools and workflows
• Identify process improvements using data insights and AI-supported tools
• Troubleshoot campaign issues and drive resolution in a timely manner
• Manage multiple campaigns and priorities in a fast-paced environment

Skills And Qualifications

• 2+ years of experience in ad operations, digital advertising, data entry, or data analysis
• Experience writing SQL queries and working with large datasets
• Strong analytical skills with the ability to translate data into actionable insights
• Strong organizational skills with high attention to detail
• Ability to manage multiple workstreams and priorities simultaneously
• Strong problem-solving skills with the ability to troubleshoot independently
• Excellent written and verbal communication skills
• Ability to work cross-functionally with sales, product, engineering, and marketing teams
• Ability to work autonomously and escalate issues when needed
• Adaptability in fast-paced, evolving environments

Preferred Qualifications

• Experience with design tools such as Figma or Photoshop
• Experience collaborating with product and engineering teams to drive improvements
• Familiarity with AI tools such as ChatGPT, Claude, or similar platforms
• Experience with reporting tools such as Salesforce, Sigma, or Tableau

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications. Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.