Program Manager, Emergency Preparedness

About the position Supports and manages components of the MGH and MEE Emergency Preparedness and Continuity program, including planning, training, and response readiness. Manages complex projects, working with diverse stakeholders. Participates in the department's on-call emergency response program to ensure the ongoing ability to respond to emergencies and effectively manage incidents.

Responsibilities

• Provides direct project management support to emergency preparedness & continuity projects.
• Develops and communicates project plans and timelines; anticipates delays to projects and takes appropriate mitigation steps.
• Develops and maintains emergency preparedness program documentation (plans, policies, procedures) to meet or exceed target capabilities and compliance standards (e.g., CMS/The Joint Commission).
• Keeps informed of federal, state, local, and industry regulations that affect emergency preparedness and ensures that program elements comply with these standards.
• Manages departmental technology platforms (e.g., project management tools, employee alert systems, redundant communication tools, virtual response platforms).
• Supports priorities outlined in the department's Integrated Preparedness Plan, outlining the overall strategy for planning, training, evaluation, and process improvement activities.
• Designs, develops, and conducts training to ensure personnel understand their role in an emergency and how the organization effectively responds to major emergencies and disasters.
• Using After-action reports and the associated improvement plans, creates and manages project work plans to address areas for improvement identified during emergency response and/or training exercises, ensuring appropriate follow-through to project completion.
• Participates in the MGB Emergency Preparedness on-call program.
• Responds to emergencies that impact or threaten operations.
• Supports the incident management framework when activated.

Requirements

• Bachelor's Degree required
• At least 5-7 years of project management experience required
• Proven project management skills, including experience leading dynamic projects, setting realistic goals, and delivering quality work products.
• Excellent verbal and written communication skills.
• Ability to work with a great degree of autonomy.
• Strong leadership skills, interpersonal skills, and consensus-building skills.
• Strong organizational skills and attention to detail.
• Maturity and operational problem-solving/decision-making experience.
• Ability to function effectively in stressful and complex situations.
• Ability to manage competing priorities and deadlines.

Nice-to-haves

• Master's Degree preferred
• At least 3-5 years of professional experience in a healthcare setting preferred
• At least 3-5 years of professional experience in emergency management preferred

Benefits

• comprehensive benefits
• career advancement opportunities
• differentials
• premiums
• bonuses
• recognition programs