Product Owner

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com. Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans. Our Product team builds the systems that power one of the largest crowdsourced delivery networks in the country. As a Product Owner, you’ll lead the evolution of Roadie’s internal billing and sender payment platforms, products that sit at the intersection of finance, technology, and operations. You’ll partner closely with Engineering, Finance, and cross-functional stakeholders to prioritize work, solve complex business challenges, and deliver reliable, scalable payment experiences that support Roadie’s continued growth. What You’ll Do Own the roadmap and backlog for Roadie’s internal billing and sender payment platforms, balancing business priorities, technical needs, and long-term product strategy Partner with Finance, Sales, Data Science, Operations, and Engineering to design and deliver scalable billing and payment solutions Translate complex business needs into clear product requirements, user stories, and prioritized work for engineering teams Drive product decisions by analyzing data, identifying opportunities, and measuring the impact of new features and improvements Build and maintain strong relationships with internal stakeholders and external partners, including UPS and payment vendors Develop reporting and instrumentation to monitor billing accuracy, platform health, and operational performance Continuously improve internal workflows to increase efficiency, reduce manual effort, and create a better experience for Roadie teams What You Bring 3+ years of experience in product management, product ownership, business systems, or a similar role Experience working with billing, payments, invoicing, finance systems, or other operational platforms Strong analytical and problem-solving skills, with the ability to use data to drive decisions and prioritize work Experience translating complex business needs into clear product requirements for technical teams Familiarity with relational databases and an interest in understanding how systems work behind the scenes Experience with Jira or similar product management tools Excellent communication and stakeholder management skills, with the ability to build alignment across technical and non-technical teams Experience in logistics, marketplaces, gig economy platforms, or fintech is a plus Why Roadie? Competitive compensation packages 100% covered health insurance premiums for yourself 401k with company match Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) Flexible work schedule with unlimited PTO Monthly 3-day weekends Monthly WFH stipend The technology you need to get the job done