Product Manager, Warehouse Management Systems
lululemon is an innovative performance apparel company focused on creating transformational products and experiences. The Product Manager for Warehouse Management Systems will lead the execution of mid-scale Supply Chain technical products, ensuring alignment with broader Supply Chain strategies and mentoring Product Analysts throughout the process.
Responsibilities
- Responsible for understanding how specific Product(s) align with the broader Supply Chain strategy, capabilities to be delivered, and technology or data required
- Define and execute a backlog of work items (epics and user stories) by collaborating with stakeholders to prioritize and plan Agile sprints
- Solve for the core Supply Chain technical challenge by capturing requirements, creating user stories, documenting acceptance criteria, and aligning on a clear Minimum Viable Product (MVP) for each release
- Work with Agile scrum teams to drive the delivery of scoped Product features, partner with Technology to translate the business requirements into technical specifications, and iterate to find the optimal solution considering effort, complexity, and value
- Lead Product demos, identify testing requirements, determine training needs, and support the Product-sign off process with stakeholders
- Address feedback and bugs identified during testing or post - release, cultivating a continuous improvement culture to increase Product quality and user experience
- Inspire and train Product Analysts on Product Management / Agile approaches and frameworks, providing instructions, manuals, and day-to-day mentorship through a structured management style
- Own end to end WMS product delivery for warehouse implementations, from requirements and configuration through testing, cutover, go live, and post implementation stabilization
- Translate DC operational workflows (receiving, putaway, picking, packing, shipping, inventory) into prioritized WMS epics and user stories in partnership with Operations, IT, and vendors
Skills
- Experience: Product Management: 1 - 3 years
- Education: Bachelor's degree in Business, Supply Chain, Technology, Engineering, Mathematics (STEM) or related discipline; advanced degree preferred; Product Management certification preferred
- Proven track record of delivering and deploying technical products in an agile environment
- Strong critical thinking, logical structuring, attention to detail, and excellent analytical and communication skills (written and verbal)
- Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets
- Ability to listen, collaborate effectively, and adjust to situations that involve conflicting goals
- Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
- Demonstrated knowledge of general supply chain capabilities, technology, and metrics
- Experience in agile delivery methods and tools (e.g., JIRA, Confluence, etc.), and frameworks for technical products (initiatives, features, epics, user stories)
- Capacity to drive insights from quantitative and qualitative analysis
- Ability to multi-task and maintain quality, detail, and organization
- Strong MS Excel, MS Word, MS PowerPoint and MS Access experience; Proficient in SQL preferred
- Authorization to work in Canada is required for this role
Benefits
- Permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
- Hybrid
- Work is performed onsite, minimum 4 days per week.
Company Overview