Product Management Executive Director – Patient Solutions

About the position Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. The Senior Director of Product Management for MyLabcorp Consumer is a strategic, consumer‑obsessed leader responsible for defining and delivering the digital product vision that fuels growth, strengthens competitive advantage, and delivers meaningful health outcomes. This leader brings a deep understanding of consumer behavior, healthcare market dynamics, and digital innovation to shape an integrated product strategy within the MyLabcorp ecosystem. Partnering closely with P&L owners, clinicians, engineering, project management, sales, support, and marketing, this role transforms insights into high‑impact digital solutions that meet real consumer needs and advance LabCorp’s consumer strategy.

Responsibilities

• Set and lead the digital product vision for MyLabcorp Consumer, ensuring alignment with P&L owners, market demand, consumer expectations, and enterprise strategy.
• Build and maintain a data‑driven product roadmap informed by market insights, competitive intelligence, and business objectives.
• Champion a consumer‑first mindset that emphasizes usability, accessibility, and differentiated value.
• Translate consumer and market insights into innovative digital experiences that drive engagement, growth, and loyalty.
• Validate concepts through research, experimentation, and rapid learning cycles.
• Partner with P&L owners, other product leaders, clinicians, engineering, project management, sales, support, and marketing to deliver integrated product experiences.
• Partner with P&L owners to ensure product strategy directly supports business goals and revenue targets.
• Advocate for investments that enhance digital capabilities and long‑term strategic value.
• Foster a culture of innovation, accountability, data-driven decisions, and consumer‑centric thinking across teams.
• Influence senior leaders and stakeholders through clear communication, strategic insight, and data‑driven recommendations.
• Mentor and develop product talent, elevating the organization’s digital product maturity and talent pipeline.
• Align teams around a unified product vision, measurable outcomes, and a shared understanding of consumer needs.
• Oversee end‑to‑end product execution, ensuring timely delivery, quality, and measurable outcomes.
• Drive prioritization and trade‑off decisions to maximize consumer value and business outcomes.
• Establish and track KPIs to optimize consumer engagement, product performance, and target outcomes.
• Use analytics and experimentation to continuously refine consumer experience and accelerate growth.
• Leverage enterprise platforms, shared capabilities, and standardized technologies to drive efficiency and scalability.

Requirements

• 10 or more years of product management experience including leadership roles overseeing digital products.
• 10 or more years of experience in healthcare, health tech, or other related domains.
• Ability to travel up to 25% as needed.
• Solid technical aptitude with the ability to translate technology capabilities into market-ready solutions.
• Track record of successfully influencing executive leadership and driving cross‑functional alignment.
• Exceptional communication skills and executive presence; comfortable interacting with all levels of the organization and external clients.
• Strong relationship‑building skills and a commitment to outstanding customer service.
• Demonstrated urgency, ownership, and ability to lead through ambiguity.
• Experienced mentor and team builder with a passion for developing product talent.
• Strong commercial acumen with ability to understand market dynamics and business drivers.
• Demonstrated ability to build business cases, articulate value propositions, and model ROI.
• Familiarity with modern software development methodologies and lifecycle management.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Annual bonus under the Labcorp Bonus Plan
• Discretionary short- and long-term incentive packages