Precision Robotics Agriculture Field Technician
Field Support Technician Full-Time | Company Vehicle | Travel Required Our client, a fast-growing leader in agricultural robotics and AI-powered farming solutions, is seeking a Field Support Technician to support growers across Southern Georgia and Northern FL. This is a hands-on, field-based role supporting advanced equipment used in specialty and production agriculture. The ideal candidate is mechanically inclined, comfortable working independently, and motivated to support customers in real-world farm environments. About the Opportunity Our client develops innovative technology that enables growers to improve efficiency, reduce inputs, and optimize crop outcomes at the plant level. Their proprietary equipment delivers highly precise applications for weeding, thinning, and fertilization across a variety of crops. As a Field Support Technician, you will play a critical role in ensuring equipment performance and customer satisfaction in the field.
Key Responsibilities
- Travel to customer sites across Southwest Washington to diagnose, troubleshoot, and repair equipment in the field
- Maintain uptime and operational performance of deployed equipment
- Assist in remotely troubleshooting electro-mechanical, software, and hardware issues using diagnostic tools and collaborating with engineering.
- Coordinate all repair and maintenance activities for the fleet of robotic precision weeders, ensuring timely resolution of issues.
- Assist with field demonstrations and optimize equipment performance
- Independently manage service calls, scheduling, and follow-ups within your territory, owning and initiating solutions to completion.
- Document issues, resolutions, and field learnings to support engineering and product teams
- Rapidly triage hardware and software issues and escalate when needed
- Collaborate cross-functionally with engineering, operations, and customer success teams
- Build strong relationships with growers and provide exceptional customer support
- Maintain tools, parts inventory, and service records
What Makes This Role Unique
- Work with cutting-edge agricultural robotics and precision technology
- Support a diverse mix of operations, including specialty crops and regional farming systems
- Highly autonomous role with ownership of a defined territory
- Direct impact on customer success and technology adoption in the field
Qualifications
- Background in agriculture required (farm operations, ag equipment, or related experience)
- Strong mechanical and electrical troubleshooting skills
- 2-4 years relevant experience in technical support, fleet operations/management, machine/system maintenance, and/or agricultural operations.
- Ability to work independently and manage time effectively
- Strong communication and customer service skills
- Comfortable working outdoors in a fast-paced environment
- Willingness to travel frequently within the region and occasionally out of state
- Self-starter with strong follow-through and problem-solving ability
Compensation & Benefits
- Salary: $63,000 – $94,000
- Company vehicle provided
- Medical and dental insurance
- 401(k) plan (no match)
About Our Client Our client is an emerging technology company focused on transforming agriculture through robotics, artificial intelligence, and data-driven solutions. Their mission is to help growers operate more efficiently while supporting more sustainable farming practices. Next Steps If you’re a hands-on agricultural professional who enjoys solving problems in the field and working directly with growers, we encourage you to apply.