Oversight Manager

Oversight Manager Department: Operations Employment Type: Full Time Location: Remote - Australia Compensation: $130,000 - $150,000 / year Description About Future Group Future Group is not your traditional financial services company – we're a collective of super funds and services committed to changing our planet now for a better tomorrow. When you join us, you’ll become part of a team united by a clear and important mission: to lead the investment movement by advocating and campaigning for a future worth retiring into. We are looking for someone to join our purpose-led high-growth scale-up in an Oversight Manager position. The role exists to provide independent oversight, governance and assurance across superannuation operations, ensuring services are delivered in line with regulatory obligations, service agreements and member expectations. And the best bit, you’ll get to work with some fantastic work mates! You’ll partner with teams across the business, as well as administrators, insurers and other service providers, to drive strong operational performance and member outcomes. Future Group values diverse lived experience and identities, and we strongly encourage applications from people of Aboriginal and/or Torres Strait Islander backgrounds, those with caring responsibilities, from culturally and racially marginalised groups, with disabilities, who experience ageism, LGBTQIA+ individuals, and those who face social exclusion due to their social class. We recognise that the recruitment journey may present unique challenges for trans and gender diverse folk, and we are committed to ensuring an inclusive and accessible recruitment process for all. We will happily make any reasonable adjustments to accommodate diverse needs, so if there is anything we can do to support you at any stage of your application, please let us know. For more information about DEIB at Future Group, please contact us at [email protected]. About The Role As Oversight Manager, you’ll oversee the performance, governance and compliance of Future Group’s superannuation operations and service providers. You’ll monitor service delivery against SLAs and KPIs, identify and escalate operational risks, coordinate audit and oversight programs, and ensure strong governance and regulatory outcomes. You’ll act as a key contact for administrators and vendors, reviewing performance, challenging outcomes, facilitating governance forums and providing clear reporting to senior stakeholders. You’ll also use operational insights to identify opportunities for continuous improvement, helping enhance member outcomes, service quality and operational efficiency. You'll love this job if You enjoy solving complex problems, building strong stakeholder relationships and using data and insights to drive better outcomes. You’re naturally curious, highly organised and comfortable balancing risk, governance and operational performance. You find superannuation opaque and frustrating, if you had the chance to revolutionise the industry to be better for people, you would You love sharing your ideas and seeing what happens. At this scale-up, you're not just a small fish in a big pond. Your contributions have a direct influence on our impact and how we work You like to be kept on your toes - change is inevitable here. You like to tackle new challenges, and maybe even discover talents you never knew you had. We're looking for someone who Has 5+ years’ experience in superannuation operations oversight, service provider/vendor management, and risk, compliance or governance functions. Holds a relevant degree or equivalent industry experience and has strong stakeholder management, reporting and analytical skills. Believes in Future Group’s mission and has a passion for moving Australia’s money out of fossil-fuels and into renewable energy Believes in using the power of money to build a sustainable and equitable world Some nice-to-haves but are not essential are: Experience in a superannuation trustee office or fiduciary role, exposure to APRA or ASIC engagement, experience leading transformation or remediation programs, postgraduate qualifications, or governance, compliance or risk certifications. Don’t tick all the boxes? That’s okay, we like thinking outside the box anyway. We value skills, passion and who you are over what you’ve done or where you’ve studied. So if this job strikes a chord, we want to hear from you! Why would you enjoy working at Future Group? A purpose-driven organisation - spend your days working on making this world a better place! The more we grow, the bigger the impact we are making on climate change and inequality A B Corp organisation that cares about how it behaves inside and out AFR's Best Place to Work 2026! Proud winners of TWO awards: Best Medium Organisation, and our industry category of Banking, Superannuation and Financial Services (an award we also won in 2022!) Flexibility to fit work into your life (not your life around our work). School drop-offs/pick-ups and lunch-time gym sessions are a thing here The choice to work from home, from one of our co-working spaces, from anywhere within Australia or even from overseas (for a short period of time) The potential to own a piece of the Future Group pie with our unique Employee Share Ownership Program (with some fineprint) Fun company-wide events Progressive, people-focused policies and benefits including Menstrual and Menopausal Leave, Public holidays swaps, Cultural Leave, Self Care Leave and Gender Affirmation Guidelines and Leave We offer employee network groups for people from diverse backgrounds: SuperGenders for cisgender women, trans men and women and non-binary folks; SuperGlobal for culturally diverse folks; and SuperPride for LGBTQIA+ folks. The groups are a safe, supportive space for people to share experiences and ideas An inclusive parental leave package, with 20 weeks’ paid parental leave for birthing and non-birthing parents of all genders A laptop you can use to work remotely plus an allowance to make your working from home setup comfortable Other perks such as access to our Employee Assistance Program (EAP), the ability to purchase leave, novated leasing arrangements for electric vehicles, and a few more to find out!