Outbound SDR

Job Description:

• Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service
• Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries
• Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods
• A/B testing different approaches to optimize results and improve conversion rates
• Conducting online platform demos to showcase our products' benefits and features
• Creating and negotiating offers to close deals with potential customers
• Upselling to active customers by identifying additional value and benefits

Requirements:

• 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
• Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
• Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
• Comfortable using a variety of technology platforms and tools
• Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
• Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
• Enjoy giving online demos
• Experience working with diverse companies and industries

Benefits:

• Enthusiastic and fun colleagues
• Startup mentality and opportunities
• Regular team activities and collaborations
• A mindful onboarding process with ramp-up and learning time
• A team that listens and values open communication
• Direct feedback and the opportunity to make a real impact