(Mortgage Servicing Analyst)- Remote

Business Analyst (Mortgage Servicing Analyst) Employment Type: Full-Time, 40 Hours Assignment Period: ASAP start- 4/30/2027 Location: Remote Schedule: Mon-Fri 8am-5pm EST. Pay Rate: 37.14/HR, Paid Weekly (Compensation may vary based on skills, experience, and location.) Position Overview The Year-End Platform Analytics & Transition Consultant provides analytical documentation, and project support during the transition to the new servicing platform. This role enhances operational readiness and knowledge capture while broader team access to the new platform is phased in over 6–12+ months. The consultant operates exclusively within the new platform and supports structured execution during peak year-end cycles. This is a temporary, project-based role designed to strengthen process stability and mitigate transition risk.

Key Responsibilities

Platform Transition Support

• Develop working knowledge of the new servicing platform
• Assist in stabilizing workflows and tracking system-related issues
• Identify process gaps and document recommended improvements

Analytics & Reporting Support

• Perform structured data reviews and reconciliation support
• Assist with internal tracking reports and milestone monitoring
• Support exception identification and documentation under defined oversight

Documentation & Knowledge Management

• Draft and maintain standard operating procedures, job aids, and workflow documentation
• Organize documentation repositories for future team onboarding
• Capture institutional knowledge to reduce platform dependency risk

Project & Deliverable Coordination

• Track transition-related deadlines and deliverables
• Maintain issue logs, risk trackers, and action-item summaries
• Support structured communication across stakeholders

Required Skillsets

• Strong analytical and reconciliation capabilities
• Advanced Excel proficiency (pivot tables, lookups, structured tracking)
• Exceptional organizational and documentation skills
• Ability to manage multiple deadlines and competing priorities
• Strong written communication and attention to detail
• Comfort working in regulated or compliance-driven environments

Experience

• 3–6 years in mortgage servicing, financial operations, system implementation, or regulated operational environments
• Experience supporting process transitions or platform implementations preferred
• Exposure to reporting or compliance environments a plus

Working Conditions:

• May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
• The ability to lift up to 30lbs.
• Use of computers and technology.

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences, Canon can improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email [email protected]