Manager, Epic Revenue Cycle

EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” You must be authorized to work in the United States without employer sponsorship. Work Environment and Travel Requirements: This position is: Remote Travel requirements: up to 20% Job Summary The Epic Revenue Cycle Applications Manager is responsible for leading the implementation, support, optimization, and maintenance of Epic revenue cycle applications, including professional and hospital billing and patient access workflows. This role oversees a team of analysts and partners closely with operational, financial, and technical stakeholders to drive workflow efficiency, system optimization, and revenue cycle performance. Essential Functions Leads the implementation, support, optimization, and maintenance of Epic revenue cycle applications, including billing and patient access workflows. Manages and mentors analysts supporting Epic revenue cycle modules, ensuring alignment with organizational priorities and best practices. Partners with revenue cycle, patient access, finance, and operational leadership to translate business needs into system solutions. Oversees application build, testing, deployment, upgrades, and change control. Drives workflow standardization across scheduling, registration, charging, claims, reimbursement, and denial management. Monitors system performance and operational outcomes to support revenue integrity and financial performance. Collaborates with stakeholders on regulatory requirements, payer changes, and policies. Coordinates with vendors and internal teams on integrations and system enhancements. Maintains documentation, workflows, and change management processes. Leads project intake, prioritization, and execution of revenue cycle initiatives. Supports end-user adoption through communication and training coordination. Promotes continuous improvement through workflow redesign and system enhancements. Performs other duties as assigned.

Qualifications

Education / Certifications Bachelor’s degree in Healthcare Administration, Information Systems, Business, or related field required. Epic certifications (Resolute or other revenue cycle modules) preferred. Experience Experience managing analysts or technical teams supporting healthcare applications. Experience in a hospital or healthcare system with Epic or revenue cycle operations. Experience overseeing build, testing, upgrades, and workflow optimization. Knowledge, Skills, and Abilities Strong understanding of Epic revenue cycle workflows including patient access, billing, and claims. Experience with Epic Resolute preferred. Knowledge of payer requirements, regulatory considerations, and financial drivers. Strong leadership, communication, and stakeholder collaboration skills. Strong analytical and problem-solving abilities. Results-driven mindset with focus on operational improvement. Ability to manage resources and budget effectively. Commitment to team development and organizational change. Physical and Mental Demands This role requires extended periods of computer use, communication, and collaboration. Occasional travel may be required based on business needs.