Managed Services HR Generalist

Job Type Full-time Description Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview This role serves as a trusted, client-facing HR advisor supporting client organizations across the full employee lifecycle-from hiring through separation. This role partners closely with client leadership to design, implement, and sustain effective HR practices aligned to business strategy, compliance requirements, and workforce needs. This role combines hands-on HR expertise with strategic guidance. The consultant may work remotely and onsite, depending on client need, and is expected to maintain strong relationships while navigating the boundaries of the MSO service model. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Advisory & Relationship Management

• Serve as the primary HR point of contact for assigned clients, acting as a trusted advisor on people strategy, compliance, and employee relations.
• Build strong relationships with client executives and managers through regular touchpoints, including onsite visits when required.
• Translate client business goals into practical HR recommendations aligned with organizational culture and risk tolerance.
• Position will require travel to clients up to 50%.

Employee Lifecycle Management

• Advise on recruiting practices, onboarding processes, job design, and workforce planning.
• Provide guidance on performance management, corrective action, and employee relations matters.
• Support termination decisions, documentation, and risk mitigation consistent with applicable laws and the governing service model.

Compensation, Policy & Compliance

• Support clients with compensation philosophy, job leveling, pay practices, and market alignment (within defined advisory boundaries).
• Develop, review, and update employee handbooks, policies, and procedures.
• Advise on federal, state, and local employment law compliance, escalating complex or highrisk matters appropriately.

HR Administration & Program Support

• Partner with internal payroll, benefits, and HR operations teams to ensure accurate execution of HR programs.
• Assist clients with benefits administration questions, leave management, and HR system navigation.
• Ensure HR documentation and practices align with service agreements and regulatory requirements.

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Active HR certification (PHR, SPHR, SHRMCP, or SHRMSCP) required.
• 5+ years of progressive HR experience, including employee relations, compliance, and policy development.
• Demonstrated experience in a strategic HR partner role.
• Strong working knowledge of multistate employment laws and HR best practices.

Preferred Qualifications

• Prior work in a PEO, ASO, or managed services environment.

The pay range for this position is $64,200 - $119,200/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers .