Lead Medical Records Technician – Outpatient (Remote)
About the position Leads outpatient/professional coding operations, driving accuracy and timeliness. Provides QA review, workflow coordination, coder coaching/training, and supports audit response and denial prevention. Arrow ARC supports Veterans Health Administration facilities and offices across U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies. Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.
Responsibilities
- Serve as lead resource for outpatient/professional coders on CPT/HCPCS, modifiers, E/M, ICD-10-CM.
- Review coding work, correct errors, and improve consistency and compliance.
- Develop/maintain reports; analyze trends and recommend corrective actions.
- Support training/orientation and ongoing education initiatives.
- Help resolve audit findings and coding-related denials; coordinate with billing/claims teams.
- Assist supervisor with workload management and performance input.
Requirements
- Must meet/exceed Outpatient Coder requirements.
- Active certification (RHIT/RHIA/CCS/CCS-P/CPC) + 3+ years continuous experience.
- Strong proficiency: ICD-10-CM, CPT, HCPCS, E/M and professional-fee coding.
- Proven leadership/QA and training capability.
Benefits
- \$5.09 for Health and Wellness