Lab Auto Informatics Specialist EMEA - field role
Are you passionate about utilizing cutting-edge technology to improve laboratory processes and enhance patient care? Do you have experience in the field of laboratory automation and informatics? Becton Dickinson is seeking a highly skilled and motivated Lab Auto Informatics Specialist to join our team in the EMEA region. In this field-based role, you will play a crucial role in providing technical expertise and support for our innovative laboratory automation and informatics solutions. As a leader in medical technology, Becton Dickinson offers a dynamic and rewarding work environment where you can make a real impact on the healthcare industry. If you have a strong background in laboratory automation, informatics, and a desire to drive innovation and improve patient outcomes, we encourage you to apply for this exciting opportunity. Develop and maintain strong expertise in laboratory automation and informatics technology and solutions offered by Becton Dickinson. Provide technical support and training to customers on Becton Dickinson's laboratory automation and informatics products. Collaborate with cross-functional teams to develop and implement innovative solutions to improve laboratory processes and patient care. Stay up-to-date with industry trends and advancements in laboratory automation and informatics to identify opportunities for product enhancement and development. Conduct product demonstrations and presentations to potential customers to showcase the benefits and capabilities of Becton Dickinson's laboratory automation and informatics solutions. Act as a subject matter expert and consult with customers to understand their specific needs and provide tailored solutions. Troubleshoot technical issues and provide timely resolutions to ensure customer satisfaction. Collaborate with sales teams to identify and pursue potential business opportunities and drive sales growth. Effectively manage and prioritize multiple projects and tasks to meet deadlines and achieve objectives. Maintain accurate records of customer interactions, technical support cases, and other relevant data. Represent Becton Dickinson at conferences, events, and industry meetings to promote our laboratory automation and informatics solutions and gather market insights. Continuously strive to improve processes and procedures to enhance the overall customer experience and increase efficiency. Becton Dickinson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.