Key National Account Manager

Job Description:

• Work as part of a highly motivated, dynamic sales team to drive the organization's sales initiatives
• Serve as primary customer contact for technical and business issues related to assigned or potential customers
• Always partner with customers whose brands we have the capability to make today and who are strategic fits on a capacity basis
• Develop a ‘hit list’ of potential innovative products that meet those needs
• Develop synergies that capture critical data that can be shared with the broader retail sales team
• Interface with all appropriate internal functions to work through the onboarding process for new items or expanded categories
• Validate the ongoing execution of supply chain processes by interfacing with external customers and the internal supply chain team
• Ensure proper strategies for planning and inventories of raw materials and finished goods
• Provide ongoing analysis regarding customer performance to the prior year, plan, and current forecast where applicable
• Review Key Performance Indicators and provide feedback or corrective action recommendations as required
• Establish, develop, and maintain business relationships with current and prospective customers
• Research sources for developing prospective customers and gather critical information to help determine their potential
• Take an active role in understanding essential requirements and legal terminology for developing customer supply agreements
• Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics, and technical services as required
• Expedite the resolution of customer problems, working cooperatively with internal and external team members as required
• Working collectively with our team, help develop a competitive landscape summary that identifies advantages and potential gaps that, if closed, would increase sales
• Analyze historical and current shipment data and develop strategies to improve business planning
• Identify market trends within the total category to remain current with developments
• Develop and maintain positive relationships with customers to gain trust and understanding
• Take the lead in budgeting and forecasting, including variance analysis
• Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities, and potential for new products or sales opportunities

Requirements:

• Bachelor’s degree in business or a related field is preferred
• Five (5) or more years of progressive commercial experience working with a CPG company or retailer is required
• Experience and knowledge of supply chain and manufacturing operations are required
• Private Label experience required
• Outstanding sales and negotiation skills
• Must demonstrate excellent problem-solving ability and be results-oriented
• Be able to work independently and within a team environment, possessing excellent communication skills
• Excellent organizational, time, and project management skills
• Curiosity—Ability to analyze and understand financial information related to costing, operations, P&L modeling, and forecasting
• Ability to travel for on-site customer and team meetings as required

Benefits:

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• 10 Vacation Days and 5 Paid (Sick) Time Off Days
• Well-being Benefit Discount and Total Reward Programs