Junior Account Manager
C.H. Robinson is a company that values collaboration and innovation in the logistics industry. They are seeking a Junior Account Manager to build and develop relationships with customers, ensuring a customer-centric approach while managing operations and sales tasks.
Responsibilities
- Build and develop relationships with customers to ensure continued partnership
- Communicate shipment updates proactively and accurately ensuring a customer centric approach
- Analyze customer inquiries and provide quality and timely insights and updates to your customers
- Proactively identify opportunities to improve operational efficiency
- Respond to customers with a sense of urgency to provide an excellent customer experience
- Leverage C.H. Robinson’s global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations
- Network internally with Account Management, Operations, and Capacity teams
Skills
- High School Diploma or GED equivalent
- Previous Customer Engagement Experience
- Ability to travel up to 5% (domestically)
- Value a diverse and inclusive work environment
- Have basic proficiency in Microsoft Office Suite of Programs
- Display attention to detail, accuracy, and problem solving
- Exhibit demonstrated negotiation, collaboration, and influencing skills
- Hold a Bachelor's Degree from an accredited college or university
Benefits
- Three medical plans which include Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities
Company Overview