IT Manager / Technical Delivery Manager

Job Description:

• Lead an IT team in the development, delivery, and support of innovative technical solutions
• Promote the engagement and professional development of employees within assigned responsibility areas
• Manage an IT staff of 5 -10 employees
• Oversee work performed by contractors
• Manage development and implementation of technical solutions in support of IT division objectives
• Manage a small number of complex IT projects
• Promote industry best practices and support IT division standards
• Ensure compliance with IT division technology and security standards, governance processes, and performance metrics
• Monitor production, outputs, and services to ensure that SLAs, and other IT division quality metrics, are met
• Maintain and control budget, schedule, and team resources
• Manage vendors and service providers within team function
• Ensure staff has the resources and skills needed to support all work initiatives
• Meets regularly with direct reports to ensure high employee engagement
• Gather work statuses and discuss progress and obstacles with the team
• Provide advice, guidance, encouragement and constructive feedback
• Promote culture of high-performance, continuous improvement and commitment to quality and accountability
• Establish measurable individual and team objectives aligned with client IT division goals
• Document and present performance assessments

Requirements:

• Eight years of work experience directly related to their current position
• three to five years of supervisory/Assistant Manager experience
• Strong leadership capability, executing as appropriate in the areas of responsibility
• Strong written and verbal communication skills
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building
• Effective time management, problem solving and multi-tasking skills
• Effective presentation skills
• Strong knowledge of the technologies, methodologies and practices in the relevant IT technical discipline
• Knowledge of the roles, skills and technical knowledge required to achieve goals within the relevant IT technical discipline

Benefits:

• health insurance (medical, dental, vision)
• 401(k) plan
• paid sick leave