Intake Coordinator, Home Health, Work From Home

We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - UT Position Overview: About Us: Sutter Care at Home Health is a non-profit healthcare organization dedicated to providing compassionate home health services across fifteen locations in Northern California. Our centralized intake department manages all referrals for these locations, ensuring a seamless process for patients and their families. Position Overview: The Home Health Authorization Coordinator III serves as the initial point of contact for potential home health patients, working closely with our Home Health nurses. This role is pivotal in managing new referrals and ongoing follow-ups, acting as a liaison between patients, families, and referral sources. This position is eligible for mobile/remote work if you meet eligibility requirements. Remote/Mobile Work: Eligible for work from home with reliable power and internet services and if you meet eligibility to work remote (example, dedicated office with door that closes, cannot be a primary care-giver during business hours. On-Site Requirements: Occasional on-site work may be required for training or other purposes if within driving distance to the center. Job Description:

• * Applications accepted only from the following states: AZ, OR, AR, ID, TN, UT, NV, & TX

FULL-TIME DAY SHIFT: Varied Weekdays / Rotating Weekend EDUCATION:

• HS Diploma or GED

TYPICAL EXPERIENCE:

• 2 years recent relevant experience.

SKILLS AND KNOWLEDGE:

• Medical terminology, Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS)/International Classification of Diseases (ICD)-9 coding knowledge.
• Knowledge of medical terminology/anatomy.
• Ability to exercise discretion and make independent judgements, seeking review when decisions represent significant departure from established guidelines.
• Knowledge of Microsoft Office programs including Excel, Word or similar programs.
• Ability to maintain composure during challenging interpersonal interactions.
• Active listening skills; including interpersonal skills and telephone communication.
• Organizational skills with attention to detail and follow-up.

Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $22.29 to $28.98 / hour. Applicants in the following states: Nevada & Texas Pay Range is $24.32 to $31.61 / hour. Applicants in the following states: Arizona, Oregon, Arkansas, Idaho, Tennessee, & Utah Pay Range is $22.30 to $28.98 / hour. Applicants in the following states: Arizona, Oregon, Arkansas, Idaho, Tennessee, & Utah Pay Range is $22.30 to $28.98 / hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.