Intake Coordinator for Behavioral Health Company in Coney Island 25 to 30 an hour Remote or onsite
• The Hire Mark - Intake Coordinator & Authorization Specialist
- Position Overview
We are seeking a highly organized and detail-oriented Intake Coordinator & Authorization Specialist to support our behavioral health services team. This role plays a critical part in ensuring smooth onboarding of new referrals, accurate provider assignments, and timely authorization submissions with Managed Care Organizations (MCOs).
- The ideal candidate is proactive, organized, and able to manage multiple responsibilities while maintaining accuracy and compliance.
- Key Responsibilities
- Intake & Referral Coordination
- Process new referrals and complete intake documentation
- Review referral information for accuracy and completeness
- Coordinate intake workflow to ensure timely service initiation
- Provider Assignment
- Assign appropriate providers based on client needs and availability
- Coordinate staffing needs with recruiting and scheduling teams
- Ensure proper documentation of provider assignments
- Authorization Management
- Submit new authorization requests to Managed Care Organizations (MCOs)
- Process reauthorization requests as services continue
- Track authorization status and follow up as needed to prevent service disruptions
- Eligibility Monitoring
- Monitor member eligibility and MCO transfers
- Ensure authorizations remain current and accurate
- Update internal systems to reflect eligibility changes
- Qualifications
- Prior experience in healthcare intake, authorizations, or care coordination preferred
- Experience working with Managed Care Organizations (MCOs) is a plus
- Strong organizational and multitasking skills
- High attention to detail and accuracy
- Strong communication and coordination skills
- Ability to work independently while collaborating with internal teams
- Familiarity with healthcare systems or EMR platforms preferred
- Key Traits for Success
- Organized and detail-oriented
- Able to manage multiple tasks and deadlines
- Strong follow-up and problem-solving skills
- Comfortable working in a fast-paced healthcare environment