Human Capital Coordinator/Learning & Talent Development
Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise. The Human Capital Coordinator will support the employee life cycle, focusing on onboarding, learning and development programs, and performance management activities.
Responsibilities
- Assist with onboarding and integration efforts of new hires globally, with a particular focus on campus/early career and intern hires
- Operate as point-person for all incoming hires
- Troubleshoot schedule conflicts, collaborate across corporate departments globally
- Maintain content on the intranet site and onboarding platform
- Support Learning and Professional Development activities
- Coordinate global training program logistics (both virtual and live), including invitations and pre-work distribution, recording and editing programs, compiling attendance reports and distributing feedback surveys
- Oversee the tuition support program, including approving and tracking reimbursements
- Handle day-to-day employee administrative transactions
- Process changes in working hours
- Ensure employee documentation is properly recorded and maintained
- Administer Human Capital systems
- Update records in our HRIS platform (Workday)
- Maintain enrolment, attendance and learning options in our Learning Management System
- Support performance management activities
- Schedule and attend Annual Review meetings and capture notes/follow-ups
- Update HRIS systems and track review outcomes and follow-ups
- Support special projects across the Talent team (employee engagement survey, process/system automation initiatives, etc.)
Skills
- Bachelor's or Master's degree in a related discipline, with strong academic performance
- Up to 3 years related work experience in a complex, fast paced and high-volume business (professional services preferred)
- Curious and analytic thinker with a problem-solving mindset who finds the right resources to solve the issue
- Effective written and oral communication skills
- Demonstrated high level ownership and detail orientation
- Strong teamwork and collaboration capabilities
- Excellent time management and task prioritization
- Good judgment and ability to maintain confidentiality of sensitive information
- Empathic and warm personality, exhibiting patience and calmness in challenging situations
- Flexibility to work across North American and European time zones, potential evening and weekend work, and occasional overnight/international travel
- Experience with employee management systems (Workday preferred) and other HR technologies (LinkedIn Learning, Enboarder preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), communication software (Zoom), advanced knowledge of Excel (v-lookups, pivot tables) desirable
Benefits
- CRA’s robust skills development programs, including a commitment to offering training annually through formal and informal programs, encouraging you to thrive as an individual and team member. Training includes technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
- We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.
- A comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
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