Hospitality Customer Service Coordinator
Role Overview We are seeking qualified candidates who thrive with assisting their clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This role is ideal for applicants who are thorough, organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.
Key Responsibilities
Assist clients with coordinating personalized service arrangements Research and compare available options to meet client preferences Confirm reservations and ensure accuracy of details Provide clear, professional communication via email and phone Support updates, modifications, and service-related inquiries Maintain accurate records and documentation Complete required training
What We Offer
Fully remote setting Flexible scheduling Ongoing training Collaborative team culture
Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain Strong written and verbal English communication skills Reliable internet connection and smartphone (a computer is strongly recommended) Must be at least 18 years of age