Home-Based AR Billing Specialist
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The DCX Client Services Home-Based AR Billing Specialist will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will be responsible for ensuring accurate and timely billing and collection processes and assisting the client with overall accounts receivable operations. Primarily business-to-business collections with extensive reconciliations of high-volume transactions, while maintaining effective communication with customers and providing great customer service. REQUIRED CORE COMPETENCIES Strong organizational and time management skills Excellent attention to detail and analytical skills Effective communication skills with a problem-solving attitude Strong customer service orientation Excellent knowledge of accounting regulations and procedures WHAT YOU WILL DO . Accounts Receivable & Billing Own all aspects of high-volume customer billing - this is a primary, daily, hands-on function Prepare and process a large volume of Accounts Receivable invoices daily with accuracy and speed Manage key-customer collections and ensure accounts remain current Send monthly customer statements and follow up on outstanding balances Identify and resolve billing discrepancies and customer account issues in a timely manner Reconcile customer accounts on a monthly basis General Accounting Support Collaborate with the accounting team to ensure timely and accurate month-end close Assist in preparing sales reports for the sales teams Learn and work within our ERP system (Microsoft Dynamics Business Central) and Commonsku Contribute to initiatives that improve and streamline billing and accounting processes WHAT WE LOOK FOR Education: Degree in Accounting or a related field - preferred Experience: 2+ years billing experience - required Language Proficiency: Strong verbal, written, and English communication skills. Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. Technical Skills: Microsoft Dynamics Business Central (ERP) training provided Commonsku - training provided Microsoft Office Suite (Excel proficiency a plus) Industry Specific Software/Knowledge: Demonstrated ability to handle high volumes of transactions quickly and accurately Exceptional data entry speed and accuracy - you are comfortable processing large amounts of information efficiently Strong attention to detail; you catch errors others miss and take ownership of accuracy Strong critical thinking and problem-solving skills to investigate discrepancies, and resolve issues independently Self-motivated, well-organized, and effective at managing your own time and priorities Able to work independently and make sound decisions within established policies Positive, team-oriented attitude - you are a collaborative colleague who also knows how to put your head down and get things done Clear and professional verbal and written communication skills WHAT WE OFFER Salary Range: Php 40,000 Job Type: Full-time Work Shift: 8:00 AM - 5:00 PM CST (USA) Workdays: Monday through Friday (USA) Benefits of working with us: Industry-leading salary packages Permanent work-from-home setup Company equipment provided Internet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!