[Hiring] Commercial Lines Account Manager @The Jonus Group
Role Description Seeking a motivated and experienced Commercial Lines Account Manager to join a dynamic and ambitious team. As a top agency specializing in insuring Homeowners Associations (HOAs), we have carved out a unique niche in the market and pride ourselves on delivering exceptional service to our clients. If you are a self-starter who thrives in a fast-paced environment and has a passion for client service, we encourage you to apply.
Qualifications
- Active Property & Casualty (P&C) license is required.
- 2-3 years of experience in commercial lines account management or a related field.
- Familiarity with EZLynx software is a plus but not required.
- Proficiency in Excel and a strong interest in leveraging technology and AI for process improvement.
- Self-motivated with the ability to take initiative and work independently.
- Strong communication skills and confidence in phone-based client interactions.
- Detail-oriented with excellent organizational skills.
Requirements
- Manage the full lifecycle of commercial insurance policies, including billing, payments, and servicing.
- Handle Certificates of Insurance (COIs) with accuracy and efficiency, ensuring compliance with client needs.
- Provide exceptional customer service by confidently addressing client inquiries and resolving issues over the phone.
- Collaborate with internal teams to ensure seamless policy management and client satisfaction.
- Utilize technology, including tools like Excel and pivot tables, to streamline processes and improve efficiency.
- Stay informed about advancements in AI and technology to enhance service delivery.
Benefits
- Salary Range: $60,000 - $80,000 annually (based on experience).
- Unlimited PTO.
- Comprehensive health insurance.
- Profit-sharing opportunities.
- 100% remote role with no office requirement.