[Hiring] Clinical Trials Site Support Associate @Labcorp
Role Description Labcorp is seeking a remote Clinical Trials Site Support Associate to join our team! Work Schedule: Monday – Friday, day shift Job Responsibilities
- Serve as the primary point of accountability for all day-to-day investigator site support activities.
- Manage and resolve issues related to incoming study samples for assigned projects, ensuring timely and accurate processing.
- Coordinate with Project Managers to ensure the accurate and timely delivery of study supplies to clients.
- Collaborate with specimen management teams across all locations to identify, escalate, and resolve issues.
- Review, communicate, and distribute abnormal test results in accordance with established protocols and PSW designation.
- Partner with cross-functional project teams to troubleshoot and resolve issues related to specimen handling, result reporting, and site compliance.
- Engage with appropriate stakeholders to address challenges related to study setup, reporting processes, and regulatory compliance.
- Maintain and effectively utilize all tracking systems, tools, and databases required to support operational activities.
- Establish, maintain, and ensure the accuracy of study files and documentation in compliance with departmental and regulatory requirements.
- Perform all responsibilities in accordance with standard operating procedures (SOPs), policies, and quality standards.
Qualifications
- HS diploma, degree in science related field or experience in specimen management, client services or other related laboratory positions.
- 2 or more years’ experience of clinical trials in Specimen Management, client services or other laboratory positions.
Requirements
- 2 or more years’ experience in customer service experience within a clinical Lab setting.
- Excellent organizational and communication skills.
- Proficient in MS Office applications.
Benefits
- Comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan for employees regularly scheduled to work 20 or more hours per week.
- Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
- Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.