Health Plans Manager
Description The Health Plans Manager supports the development, administration, promotion, and ongoing success of Kansas Farm Bureau’s health care member benefit programs. This role serves as a key liaison between members, agents, and internal teams, providing education, enrollment support, and exceptional customer service while advancing wellness initiatives and organizational objectives. This position is a full-time remote position, preferably in the Northeast part of the state. Candidate must reside in Kansas. Moderate travel within the area will be required and a company vehicle provided.
Requirements
Promote and educate members on health care member benefits and healthy lifestyle choices through meetings, outreach efforts, and collaboration with Farm Bureau Financial Services (FBFS) agents. Serve as the primary point of contact for members referred by FBFS agents, providing personalized guidance and support through the health plan selection and enrollment process. Plan, coordinate, and execute events to promote health care member benefits and wellness initiatives, including attendance at trade shows, health fairs, and other events to increase program awareness. Work cross-functionally with Kansas Farm Bureau (KFB), FBFS, Members Health Insurance Company (MHIC,) and other entities to ensure superior customer service, accurate claims processing and delivery of products to KFB members. Market and promote Kansas Farm Bureau’s healthcare member benefit products to members, agents and external stakeholders. Collaborate closely with the Director of KFB Health Plans and FBFS agents to align efforts with organizational priorities. Ensure compliance with all applicable state and federal regulations. Support the mission and strategic objectives of the organization through participation in other Agricultural Industry, American Farm Bureau Federation, and state or community service activities. Train FBFS staff and KFB staff on necessary health care benefit systems. Contribute to strategic initiatives and organizational goals through participation in committees, task forces, and industry events as assigned by leadership. Perform other duties as assigned.
Qualifications
Bachelor’s degree in a related field or equivalent combination of education and experience. 5-7 years of experience in health benefits, insurance, program coordination, or a related area preferred. Strong verbal and written communication skills. Ability to build relationships and effectively engage diverse audiences. Knowledge of health care regulations and insurance programs. Strong problem-solving skills and attention to detail. Ability to stay current on legislative and policy developments affecting health benefit programs. Excellent organizational and time management skills with a proven ability to meet deadlines. Valid driver's license and acceptable driving record (subject to a motor vehicle report). Compliance with all organizational policies related to the use, care, and maintenance of an assigned vehicle. Travel Moderate travel required. Authority Recommend and support implementation of strategies, research, programs and campaigns that advance KFBs health care member benefit. Operate within the annual division budget and provide input for planning and resource allocation as needed. Relationships Serve as a liaison between contractors, organizers, leadership and grassroots members with regards to all facets of programs and events. Regular collaboration with the Director of KFB Health Plans, leadership and stakeholders to advance program initiatives. Represents the organization in interactions with agricultural groups, members, community partners, and government officials. Physical Requirements Requires ability to operate voice telephone, computer, and other office equipment. Requires in-state and out-of-state travel. Must maintain a valid driver’s license. Other office activity includes: walking, standing, and sitting. Must be able to work outside of normal office hours. May require the ability to load and unload materials. Regular attendance (as defined by the Employee Handbook) is a function of the job.