Functional Analyst
Functional Analyst Location: Remote Job: Functional Analyst Schedule: Full-time Shift: Day Job JOB DESCRIPTION Description AcisTek is seeking qualified professionals to support the Grants.gov Information Technology Services program for the U.S. Department of Health and Human Services, Office of Grants, Division of Information and Solutions. Grants.gov is a highly visible, public-facing federal shared service that provides a centralized platform for applicants to find and apply for federal discretionary grant opportunities and for federal agencies to post, manage, and process grant application packages. The selected candidate will support the operation, maintenance, enhancement, modernization, security, performance, and user experience of the Grants.gov system. This work supports a mission-critical federal platform used by applicants, grantors, federal agencies, and partner systems across the grants lifecycle. Candidates should be comfortable working in a structured federal IT environment with strong emphasis on service continuity, stakeholder responsiveness, documentation, quality, security, accessibility, and disciplined delivery. Ideal candidates will bring experience supporting federal IT programs, public-facing web applications, grants management systems, cloud-hosted environments, Agile/SDLC delivery, system operations, application support, testing, cybersecurity, communications, or related technical and program functions. Prior experience with Grants.gov, federal grants systems, HHS, government shared services, or high-volume public-sector platforms is strongly preferred. Preferred Grants.gov / Federal Grants Experience Preferred experience includes one or more of the following: Grants.gov, GrantSolutions, or other federal grants management platforms. Federal discretionary grants lifecycle, including funding opportunity posting, application package creation, applicant submission, agency download, forms, validations, and acknowledgements. Public-facing government websites or shared service platforms with large user communities. System-to-system interfaces supporting applicant systems, grantor systems, partner systems, or external federal integrations. Federal forms development, Adobe/XDP/PDF forms, XML schemas, web forms, form validation, and Section 508 accessibility. HHS, OMB, GAO, OIG, congressional data calls, federal stakeholder reporting, or executive-level federal communications. Federal cloud, ATO, POA&M remediation, vulnerability management, disaster recovery, and operational continuity. Responsibilities include but are not limited to: Conduct interviews, workshops, and surveys to elicit business needs from stakeholders Translate business requirements into detailed functional specifications, process flow diagrams, and system configurations Identify discrepancies between current systems and desired outcomes, recommending improvements Act as a liaison between business teams and IT developers to ensure shared understanding of project goals Develop and execute test plans, including user acceptance testing, to confirm solutions meet functional requirements Create user manuals, system guides, and facilitate training sessions for smooth adoption of new systems Analyze and model existing workflows to identify opportunities for efficiency gains Education and Experience: Advanced triage, reproductions, log analysis, “stuck submission” resolution; SOPs/FAQs/job aids creation For Grants, must be able to coordinate with Contact Center escalations Publish trend reports and escalation logs Degree in information technology, computer science, or related. 5 years or more of related experience required. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.