Front Desk Hospitality Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality Specialist, where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a professional business environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Responsibilities

Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect an elevated customer service approach Prepare and set up meeting rooms according to detailed specifications, including arranging furniture, audiovisual equipment, and providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments Conduct routine inspections of assigned floors to ensure all conference rooms, visiting office spaces, and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies Ensure all visiting offices and temporary workspaces are organized, cleaned, and stocked daily, maintaining a professional and welcoming environment for guests and staff Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned including backfilling for Receptionist Provide flexibility in handling evolving and simultaneous priorities Utilize various software systems, scheduling tools, (I.e., room booking systems) to manage tasks efficiently Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions Must complete other duties as assigned. Qualifications & Requirements High School Diploma or GED Minimum expectation is 1 year of work experience in a hospitality environment Ability to multitask with attention to detail Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs Ability to walk, bend, kneel, stand or sit for an extended period of time Ability to work overtime as needed Hours are set at 9:30a.m to 6: 30p.m M-F with a 1-hour lunch Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity. Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions. Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community. Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment. Follow Us: LinkedIn