Fraud Investigation & Prevention Analyst
About the position At Vanguard, the Fraud Investigation and Prevention Analyst is responsible for managing and triaging all incoming notifications of suspected fraud within the Global Fraud Prevention Department. The role leverages advanced analytical tools and techniques to identify, prevent, and mitigate fraud risks, helping to safeguard client assets and the firm’s reputation. Working closely with senior team members, the analyst supports the execution of fraud investigations and contributes to the development and application of effective strategies and tactics to address emerging fraud scenarios.
Responsibilities
- Reviews and dispositions hotline channels and fraud notifications in a timely manner to determine if the allegation of potential fraud is legitimate.
- Updates existing documentation on current and previously handled cases in a timely manner.
- Corresponds with Vanguard business partners, and outside financial institutions.
- Determines if the alert requires further review by an investigator.
- Analyzes and documents daily reporting, reviews banking transactions, and makes a sound determination if the activity is suspicious for fraud.
- As deemed necessary, places calls to the client or business, adds account restrictions, alerts, redemption/purchase freezes, web blocks, and fraud blocks.
- Participates in special projects and performs other duties as assigned.
Requirements
- Minimum of one year of related work experience in a client-facing, fraud-related role.
- Undergraduate degree or an equivalent combination of training and experience required; graduate degree preferred.
- Certified Fraud Examiner (CFE) designation strongly preferred; willingness to obtain certification with company support is required, as it is a requirement for advancement within this career path.