Fractional Executive Director/Operations Manager

The Executive Director or Operations Manager (title dependent upon experience) will support our client, Arizonans for Responsible Tourism, to lead its revenue growth, member engagement, operations, and advocacy initiatives. This part-time role is ideal for a self-managed go-getter who can balance ambition and creativity with hands-on execution. Primary Responsibilities:

• Revenue Growth and Retention: Includes memberships, sponsors, donations, and the development and management of additional revenue opportunities. These activities will be conducted both 1:1 and 1:many, including through the following:
• The planning and management of virtual and in-person events, including capturing polished photo and video content for future use
• Posting and engaging with followers on social media
• Engaging with members inside the member portal
• Developing and sharing new member benefits
• Email Communications: Includes emails to members and subscribers, including but not limited to a monthly newsletter, advocacy alerts and regulatory updates, event registration promotion, news, and sales promotions
• Leadership meeting management: Includes agenda preparation, meeting facilitation, action item tracking and follow-up, execution of directives from the meetings, meeting reminders, and meeting scheduling.
• Inbox management: Includes email inbox, social media direct message inboxes, and the member portal direct message inbox.
• Liaise with Rent Responsibly’s association support team

Secondary Responsibilities:

• Local news monitoring and media relations: Includes tracking important news developments, managing inbound and outbound connections with reporters, and preparing board members for media opportunities.
• Legislation and Issue Tracking: Includes monitoring of the regulatory dashboard and alerts (provided by Rent Responsibly), monitoring other regulatory sources, and keeping a pulse on local/state conversations.
• As-Needed Responsibilities:
• Program and campaign development, such as surveys or election engagements
• Liaise with chapters (if applicable in the future)
• Board member and volunteer recruitment, application management, and onboarding

Candidates with qualified experience in the following may also be asked to help with:

• Board Guidance (where appropriate): Includes upholding bylaws, strategic input, operational efficiency and effectiveness, and idea generation.
• Financial clerical needs (with the Treasurer)**

• Annual reports

• Tax document support
• Orders and payments
• Reimbursements
• Basic budgeting and transaction tracking
• Sponsor payment collection

Rent Responsibly will provide training and support for all systems and technology deployed with AZRT. Required Experience and Qualifications:

• You are based in Arizona.
• You have a minimum 2 years of experience as an executive director or other related work with a nonprofit or volunteer-based organization, such as operations management or project management.
• Your communication style is polished, kind, clear, and responsive, and you know how to communicate with different personas across different platforms, especially social media
• You are passionate about building and expanding a mission-driven membership organization, with a proven track record of growing and retaining membership and generating other revenue.
• You’re a team player with a can-do spirit
• You are adept at managing your time. You meet deadlines and execute with excellence (not perfection). You’ve got strong organizational abilities and attention to detail.
• You are reliably self-managed. If you are accountable for something, you will get it done without being reminded, and nothing will fall through the cracks.
• You are familiar with Slack, Google Workspace, HubSpot, and Hivebrite community management software, or you’ve used similar tools and are comfortable with learning to use to these platforms.

Bonus Skills/Experience:

• A well-connected network of policymakers in Arizona, or the ability and enthusiasm to build new policymaker relationships
• Experience in the short-term rental industry and/or short-term rental regulations
• Experience with non-code website management and content updates
• Comfort working with small, fast-moving teams. You’re not shy about stepping into an evolving role and are excited about building the role as we go.
• You sometimes enjoy playing a coach-like role and spotting opportunities to offer advice or guidance to clients. Similarly, you’re tech-savvy but comfortable working and supporting those who are not.
• You don’t shy away from making processes more efficient or creating new processes from scratch when needed.
• You don’t mind recurring tasks and projects and relish the opportunity to improve them with each iteration.
• You’re OK with and even excited to step outside your comfort zone.

What It’s Like to Work for Rent Responsibly Rent Responsibly is a 100% remote team. We collaborate daily through Slack and Google Workspace. We don’t mea