Field Service Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Global Account Manager (US Remote) to our team. Reporting to the Head of Sales NAM the Global Account Manager (US Remote) will be in charge of the direct management of our Critical Power solutions and services to Hyperscaler accounts within Data Center space. What a typical day looks like: Deliver growth within existing accounts. Cultivate and manage relationships with customers at all levels, ensuring effective resolution of issues. Work cross functionally to lead commercial negotiations and manage quote and change order pricing. Update pipeline and sales activity on CRM system (salesforce). Oversee projects and initiatives aimed at maximizing Operating Profit (OP) and drive site focus on efficiency programs. Facilitate information flow and develop growth opportunities. Manage contract negotiations with the support of Flex legal team to ensure compliance and satisfaction. Enhance communication and drive best practices across multiple teams. Ensure all client programs are executed in accordance with contracts, achieving key performance indicators (KPIs). Monitor and track business risks, providing timely reports to the Flex business. The experience we’re looking to add to our team, Typically requires a Bachelor’s degree or equivalent experience. Typically requires a minimum of 8 years of sales/account management experience. Experience being a point of contact on large key business accounts. Experience working within sales of Power Distribution Equipment for Data Center Accounts. Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Experience managing accounts in the Datacenter market/industry, selling Low Voltage Power Distribution (LV Switchgear, PDU, RPP, Busway, and Modular) products and services. (Preferred). EC37 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Application Deadline: Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume. Job Posting Start Date 07-01-2026 Job Posting End Date 09-01-2026 The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity. $95,900.00 USD - $131,900.00 USD Annual Job Category Operations Is Sponsorship Available? No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).