Field Service Engineer - US Remote
Regulus is seeking a Field Service Engineer to be a part of our efforts for customer support, technical training, and field demonstrations across our product family. You’ll work directly with military customers, traveling to deliver hands-on training, troubleshoot systems in the field, participate in customer evaluations, and showcase our counter-UAS solutions at events and demonstrations. This is a Remote position within the US, however the company is currently only considering candidates based in the Washington, D.C. or St. Louis, MO areas. This is a field-focused role for someone who thrives working with customers and wants to build expertise across our expanding Ring platform.
Key Responsibilities
Train military customers on Ring system operation, setup, and maintenance across our platforms. Build training material, as well as support knowledge base articles, to improve our support methodologies. Provide on-site technical support and troubleshooting for deployed systems. Conduct product demonstrations and field showcases at customer sites and industry events. Travel extensively (mainly within the US, ~50% or more at peak times) to support customer needs and represent Regulus in the field. Support product knowledge development as the Ring family expands.
Requirements
U.S. citizenship is required for this position because the role requires eligibility for U.S. Government security-clearance, government-site-access, and/or customer contract requirements applicable to defense programs. The selected candidate must be able to obtain and maintain any U.S. Government security clearance and customer access authorization required for the role. Experience in field operations of multidisciplinary / RF / C-UAS systems. Strong technical aptitude and ability to learn complex systems quickly. Excellent communication skills and a professional customer-facing presence. Willingness and ability to travel extensively (~50%+). Background or familiarity with UAS systems, counter-UAS operations, or related defense technology – Strong advantage. Commercial drone pilot license (FAA Part 107) or equivalent UAS operating experience – Strong advantage. Physical Requirements & Working Conditions Essential functions of the role include, with or without reasonable accommodation, the: Ability to work in outdoor field environments under various weather conditions. Ability to stand, walk, and carry/lift technical equipment weighing up to 40 lbs. Regulus will provide reasonable accommodations consistent with applicable law. Salary Range: $80,000 - $120,000 / year (Depending on experience). Employees in this role are eligible for healthcare benefits and other Regulus benefit programs, subject to plan terms. Equal Opportunity Employer: Regulus is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other status protected by applicable law.