Field Case Management
Duration: 2 contracts Position Summary:
- The Field Case Management Coordinator is responsible for supporting elderly individuals and people with disabilities who qualify for in-home or nursing facility care.
- This role utilizes assessment, care planning, coordination, advocacy, and education to help members access appropriate healthcare services and community resources while improving health outcomes and promoting independence.
- This is a field-based position requiring travel to members' homes within designated counties in Illinois. Candidates must be highly organized, self-motivated, and comfortable working independently while managing member visits and documentation remotely between appointments.
Key Responsibilities: Member Evaluation & Care Coordination
- Conduct comprehensive evaluations of member needs, eligibility, and healthcare requirements using care management tools and data review.
- Assess member benefit plans and identify appropriate internal and external resources/services.
- Identify high-risk factors and service needs impacting care outcomes and initiate referrals when needed.
- Develop, coordinate, implement, and monitor individualized care plans.
Quality of Care & Member Support
- Collaborate with case managers, supervisors, medical directors, providers, and community organizations to improve member outcomes.
- Participate in case reviews and multidisciplinary discussions when necessary.
- Utilize motivational interviewing and member engagement strategies to encourage healthy lifestyle changes.
- Provide education, coaching, and support to help members make informed healthcare decisions.
- Advocate for services and solutions aligned with member healthcare and benefit needs.
Documentation & Compliance
- Maintain accurate case documentation and ensure compliance with quality management processes, regulatory standards, and company procedures.
- Monitor member progress and care plan effectiveness.
Required Qualifications
- Bachelor's degree in Behavioral Health or Human Services REQUIRED, including fields such as:
- Psychology
- Social Work
- Marriage & Family Therapy
- Counseling
- Nursing
- Human Services
(Non-licensed Master's-level clinicians also accepted.)
- Minimum 2 years of experience in behavioral health, social services, or related field.
Preferred Qualifications
- Case management experience preferred
- Managed care experience preferred
- Experience supporting elderly or disabled populations
- Strong critical thinking, communication, and organizational skills
- Ability to work independently and travel locally for member home visits
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.