Ethics Administrative Specialist

Brief Description Job Summary: The Ethics Administrative Specialist within the Ethics Department is responsible for preparing ethics-related documentation and correspondence while providing support in accordance with the National Board for Certified Counselors (NBCC) and the Center for Credentialing & Education (CCE) policies, processes, and procedures. Essential Duties and Responsibilities:

• Supports the Ethics Department functions in accordance with established departmental processes.
• Conducts comprehensive case-related research relevant to working up/closing out cases in accordance with policies and procedures, laws, and legal and ethical codes.
• Drafts, reviews, and finalizes outgoing Ethics Department correspondence (e.g., reviews letters for typographical errors, checks organizational database for current addresses, encloses relevant documentation).
• Ensures all incoming and outgoing communications are appropriately documented and that case files contain complete copies of correspondence, supporting documents, and other relevant materials as appropriate.
• Performs day-to-day administrative tasks, such as maintaining information files, drafting and typing office memos, and processing paperwork.
• Tracks and documents follow-up actions appropriately in calendars and ensures that coordinator(s) reviews items, consistent with departmental processes.
• Manages electronic and hard copy files, ensuring that both are current and maintained consistent with established departmental processes, including database and spreadsheet management.
• Receives and forwards communications (e.g., telephone calls, faxes, emails) appropriately on a daily basis.
• Performs other duties as assigned to support the operational needs of the Ethics Department.

Required Education/Experience:

• High school diploma required.
• 5 years' experience of related work required.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to work remotely if necessary.

Preferred Education/Experience:

• Bachelor's or associate degree preferred.
• Working knowledge of paralegal training and/or certification, counseling field, and or compliance around ethical standards/codes.

Equipment/Programs Used:

• Microsoft Office Products

Work Location:

• Primarily remote, in the office as needed.

Some of our amazing benefits include:

• Medical, dental, and vision coverage
• 401(K) retirement plan with a 6% company match
• Discretionary profit sharing of 2%
• Dependent care FSA and Medical health savings account - employer contributions
• Paid time-off programs (sick, vacation, personal, floating)
• 10 observed paid holidays
• Paid winter holiday break